7 Important Lessons Every Church Leader Can Learn from Their Critics

They are in every church. They are critics. They are naysayers. If your church has regular business meetings, they will be the negatively outspoken people.

They often begin sentences with “I love you pastor, but . . .” And the moment you hear “but,” you cringe. You wait for the verbal assault.

Critics and naysayers are in every church. They are CAVE (Consistently Against Virtually Everything) Dwellers (This phrase originated with Curt Coffman in his work on disengaged employees.). They can make your life miserable . . . unless you learn to deal with them.

I am not the best role model for dealing with CAVE dwellers. When I was a pastor, I struggled with critics and naysayers. I still do. So I asked some church leaders who, in my opinion, have a very healthy approach to these people. Here are seven things I learned from them.

  1. Accept the reality that every church and organization will have CAVE dwellers. You will deal with them in a more healthy fashion if you are not blindsided by them. And you will realize than the green grass of other churches may be a bit brown.
  2. Pray for your own attitude. I am glad Jesus did not hold my sins against me through his death on the cross. My attitude should be like His, and I should seek prayerfully to have the right attitude toward CAVE dwellers.
  3. Pray for the CAVE dwellers. Even if you consider them your enemy, we are supposed to pray for our enemies. Sometimes I have to ask God to give me the grace to pray for these people because they have hurt me so much.
  4. Stay above reproach. Don’t stoop to the negative, gossiping, bickering, and deceitful level of CAVE dwellers. Pray that God will give you the strength, wisdom, and grace to live above such attitudes and actions.
  5. Spend more time with positive church members. CAVE dwellers can be the squeaky wheels that demand constant oiling. If you spend too much time with these members, you will become emotionally and spiritually drained. Be intentional about spending time with church members who energize and encourage you.
  6. Spend more time with church leaders in other churches. You will develop invaluable friendships and camaraderie. And you will soon discover you are not alone with these issues.
  7. Ask other members to help you deal with CAVE dwellers. I recently heard from a pastor who did just that. He was shocked to find more than one encouraging church leader willing and ready to help him deal with these people. The comment from one of these positive members hit home: “Pastor, we did not know you were having to deal with these issues. We wish you had told us sooner.”

Yes, you will always have people in your church who seem to be consistently against virtually everything. They are emotionally draining. They are discouraging. And they never really go away.

Our challenge, in God’s power, is to deal with CAVE dwellers in the most positive and God-honoring way we can. So, how do you deal with CAVE dwellers? What would you add to the seven ways I noted above?

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ABOUT THE AUTHOR

Thom Rainer

Thom Rainer

Thom Rainer is the president and CEO of LifeWay Christian Resources.  Prior to LifeWay, he served at The Southern Baptist Theological Seminary for twelve years where he was the founding dean of the Billy Graham School of Missions and Evangelism.  He is a 1977 graduate of the University of Alabama and earned his Master of Divinity and Ph.D. degrees from The Southern Baptist Theological Seminary. In addition to speaking in hundreds of venues over the past 20 years, Rainer led Rainer Group, a church and denominational consulting firm, from 1990 to 2005. The firm provided church health insights to over 500 churches and other organizations over that period. Rainer and his wife, Nellie Jo, have three grown sons: Sam, Art and Jess, who are married to Erin, Sarah and Rachel respectively.  The Rainers have six grandchildren: Canon, Maggie, Nathaniel, Will (with the Lord), Harper, and Bren. He is the author of twenty-four books, including Breakout Churches, Simple Life, Simple Church, Raising Dad, The Millennials, and Essential Church.  His latest book, Autopsy of a Deceased Church, was released in 2014 by B&H Publishing Group.

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Recent Comments
If someone wants entertainment they're going to the wrong place. Church is not a place for entertainment...or in my opinion a barrage of coffee and donuts. Why are churches today bringing the world INTO them? Then there's the thing with children...age appropriate??? These little guys can pick stuff up in service. Besides Jesus said Suffer little children, and forbid them not, to come unto me: for of such is the kingdom of heaven. Mt. 19:14.
 
— Laurie
 
I love the intentionality here as well as the challenge to look at the data. That's missing so many times. I would like to offer a contrarian's take. Church members and regular attenders have so many ways to get information: Announcements, bulletins, social channels, relationships, and email being among the options. But brand new people are likely going to check out the website and that's it. It might be wiser for churches with limited time and resources to focus their website almost exclusively to guests. This group of people isn't looking for a calendar of events but wants to know about regular programs. They probably aren't interested in watching all of the messages but instead may want to preview one of the services. For the times we need church members to go to websites (sign up for camp, join a group, etc), we're probably better off designing and promoting a specific page rather than cluttering up the homepage.
 
— Michael Lukaszewski (@mlukaszewski)
 
A great question! Unfortunately, the Church Unique Kit is no longer available in print form. We are working on revising it and updating it into an online experience, but that project is at least six months out. An alternative is to come to an upcoming certification class. There is one May 15-18 in Houston, and October 23-26 in Atlanta.
 
— VRcurator
 

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