People People are the Best Welcome People
by: Mark Waltz
If your teams aren’t people-people, your guests will know.
ABOUT MARK WALTZ
Mark has spent the past 25 years serving and leading people. While many of those years were focused within the local church, he brings marketplace experience from retail management, as well as career development and training. Regardless of his work or ministry context, he is about investing in people, because he believes people really matter. Think of him as a "people advocate." A sought after consultant and trainer, Mark has helped local churches of all sizes improve their guest services experience.
Today Mark serves as executive pastor at Granger Community Church where for the past fourteen years he has been a unifying force, overseeing adult relational connections, including groups, guest services and volunteer strategies. As Granger’s chief guest services practitioner he still inspires teams of volunteers who make Granger Community Church a relaxed, rejuvenating and relevant experience for members and guests. Mark also oversees Granger’s multisite campuses.
Three Bottom-Line “Musts” for Your Church’s Guest Services Ministry
by: Mark Waltz
Three core essentials will provide a foundation to make your serve to guests excellent and personable.
The 4-Point Email: Sharing Best Practices with Your Team
by: Mark Waltz
Best Practices, Guest Experiences, Mark Waltz, Volunteer teams
Best practices are not protected by a team; they are celebrated and practiced by the entire ministry.
The Secret Sequences & Systems of Ministry Innovation
by: Mark Waltz
When sequencing and systems fail to help our guests effectively experience quality service, or take practical steps toward desired outcomes, people are not valued. We don’t communicate that they matter.
Volunteer Culture: Debunking the Myth that Volunteering Takes More Time, Part 5
by: Mark Waltz
Trying to create and cultivate a volunteer culture? Mark Waltz continues his series on common myths that prevent people from stepping up to serve in the local church (or any organization).
Volunteer Culture: Debunking the Myth that Volunteering Takes More Time – Part 4
by: Mark Waltz
For the next several posts about creating and cultivating a volunteer culture, I’ll pull from my second book, Lasting Impressions: From Visiting to Belonging, to review some common myths that prevent people from stepping up to serve in the local church (or any organization).
Volunteer Culture: Debunking the Myth that Volunteering Takes More Time – Part 1
by: Mark Waltz
What does it take to move a local church from staff-led ministry to ministry led and carried out by teams of volunteers? It’s certainly not an overnight process to make such an intentional chang
Volunteer Culture: Debunking the Myth that Volunteering Takes More Time – Part 2
by: Mark Waltz
n our local churches we sometimes operate in a fantasy land, ignoring the reality that our people are living outside the four walls of the church. We create programs, activities, and opportunities for people to volunteer their time and talent as though our people are sitting around with nothing to do.
When we do ask them to step up and participate, we’re often vague, and sometimes shaming.
Volunteer Culture: Debunking the Myth that Volunteering Takes More Time – Part 3
by: Mark Waltz
When your church decides to intentionally develop a culture where it’s normal to volunteer, where it’s natural to serve, it’s easy to make it all about the task. And when it’s all about the task, we can make it all about our church. It’s all too easy to forget that it’s first about Jesus and people.
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Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked.
I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
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Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
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Amen!!
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