ABOUT MARK WALTZ

Mark has spent the past 25 years serving and leading people. While many of those years were focused within the local church, he brings marketplace experience from retail management, as well as career development and training. Regardless of his work or ministry context, he is about investing in people, because he believes people really matter. Think of him as a "people advocate." A sought after consultant and trainer, Mark has helped local churches of all sizes improve their guest services experience. Today Mark serves as executive pastor at Granger Community Church where for the past fourteen years he has been a unifying force, overseeing adult relational connections, including groups, guest services and volunteer strategies. As Granger’s chief guest services practitioner he still inspires teams of volunteers who make Granger Community Church a relaxed, rejuvenating and relevant experience for members and guests. Mark also oversees Granger’s multisite campuses.

The Secret Sequences & Systems of Ministry Innovation

When sequencing and systems fail to help our guests effectively experience quality service, or take practical steps toward desired outcomes, people are not valued. We don’t communicate that they matter.

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Volunteer Culture: Debunking the Myth that Volunteering Takes More Time, Part 5

Trying to create and cultivate a volunteer culture? Mark Waltz continues his series on common myths that prevent people from stepping up to serve in the local church (or any organization).

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Volunteer Culture: Debunking the Myth that Volunteering Takes More Time – Part 4

For the next several posts about creating and cultivating a volunteer culture, I’ll pull from my second book, Lasting Impressions: From Visiting to Belonging, to review some common myths that prevent people from stepping up to serve in the local church (or any organization).

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Volunteer Culture: Debunking the Myth that Volunteering Takes More Time – Part 1

 

What does it take to move a local church from staff-led ministry to ministry led and carried out by teams of volunteers? It’s certainly not an overnight process to make such an intentional chang

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Volunteer Culture: Debunking the Myth that Volunteering Takes More Time – Part 2

n our local churches we sometimes operate in a fantasy land, ignoring the reality that our people are living outside the four walls of the church. We create programs, activities, and opportunities for people to volunteer their time and talent as though our people are sitting around with nothing to do.

When we do ask them to step up and participate, we’re often vague, and sometimes shaming.

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Volunteer Culture: Debunking the Myth that Volunteering Takes More Time – Part 3

When your church decides to intentionally develop a culture where it’s normal to volunteer, where it’s natural to serve, it’s easy to make it all about the task. And when it’s all about the task, we can make it all about our church. It’s all too easy to forget that it’s first about Jesus and people.

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Recent Comments
What happens when u dont have a meeting place any more. And u was forced out because the buliding wasnt available any more.
 
— Debra
 
If someone wants entertainment they're going to the wrong place. Church is not a place for entertainment...or in my opinion a barrage of coffee and donuts. Why are churches today bringing the world INTO them? Then there's the thing with children...age appropriate??? These little guys can pick stuff up in service. Besides Jesus said Suffer little children, and forbid them not, to come unto me: for of such is the kingdom of heaven. Mt. 19:14.
 
— Laurie
 
I love the intentionality here as well as the challenge to look at the data. That's missing so many times. I would like to offer a contrarian's take. Church members and regular attenders have so many ways to get information: Announcements, bulletins, social channels, relationships, and email being among the options. But brand new people are likely going to check out the website and that's it. It might be wiser for churches with limited time and resources to focus their website almost exclusively to guests. This group of people isn't looking for a calendar of events but wants to know about regular programs. They probably aren't interested in watching all of the messages but instead may want to preview one of the services. For the times we need church members to go to websites (sign up for camp, join a group, etc), we're probably better off designing and promoting a specific page rather than cluttering up the homepage.
 
— Michael Lukaszewski (@mlukaszewski)
 

Clarity Process

Three effective ways to start moving toward clarity right now.