How to Revive a Dead Vision Statement

Most pastors will invest more time on preaching preparation for the next month than they will on vision communication for the next five years. How about you?

That quick experiment is a great way to introduce a special two-part SUMS Remix devoted to the visionary planning problems you must solve.

Will Mancini, founder of Auxano and author of God Dreams, has never had a pastor disagree with him about the simple time analysis above. Most quickly nod with agreement, and understand that something is not quite right about it.

Of the many reasons (let’s be honest… excuses) given, one of the most important is that no one has shown the pastor how to spend time on vision planning. That’s what God Dreams is designed to do. Central to the book’s process is the Horizon Storyline, a tool leaders can use to connect short-term action steps with the long-range dream, while leveraging the power of storytelling to make the plan stick.

Vision Planning Problem #1: You craft a vision statement, but it’s not meaningful enough to talk about after it’s been written.

THE QUICK SUMMARY – Illuminate, by Nancy Duarte

“THE PEOPLE WHO ARE CRAZY ENOUGH TO THINK THEY CAN CHANGE THE WORLD ARE THE ONES WHO DO.”

With these words, Apple Inc., and its leader, Steve Jobs, catalyzed a movement. Whenever Jobs took the stage to talk about new Apple products, the whole world seemed to stop and listen. That’s because Jobs was offering a vision of the future. He wanted you to feel what the world might someday be like, and trust him to take you there.

As a leader, you have the same potential to not only anticipate the future and invent creative initiatives, but to also inspire those around you to support and execute your vision.

In Illuminate, acclaimed author Nancy Duarte and communications expert Patti Sanchez equip you with the same communication tools that great leaders like Jobs, Howard Schultz, and Dr. Martin Luther King Jr. used to move people. Duarte and Sanchez lay out a plan to help you lead people through the five stages of transformation using speeches, stories, ceremonies, and symbols.

This visual and accessible communication guidebook will show you how Apple, Starbucks, IBM, charity:water, and others have mobilized people to embrace bold changes. To envision the future is one thing, getting others to go there with you is another. By harnessing the power of persuasive communication you, too, can turn your idea into a movement. 

Solution #1: The Horizon Storyline will teach everybody to use vision everyday.

A SIMPLE SOLUTION

As crazy as it seems, the problem listed above <<repeat problem>> is a common experience. The words become “caged” on paper after the vision retreat or committee meeting. The problem is that vision transfers through people, not paper.

The visionary leader must also be a cultural architect. Transforming the future is made possible because the cultural perspective is held in conscious view. While it’s possible to communicate your vision in many ways, the spoken word has the ability to grip hearts in a way no other medium can.

Only when you pull people together in a room are you able to create a unique opportunity for human connection. Speeches, stories, ceremonies, and symbols become your unique torchbearer kit to help communicate your dream in a compelling and desirable way, helping your travelers long for and help achieve it.

Deliver Speeches

When you deliver a speech, you have the opportunity to explain your ideas and directly address resistance to change. By contrasting the current situation (what is) with the improved reality travelers will enjoy if they embrace your dream (what could be), you’ll be able to make the future more alluring than the present.

Tell Stories

Whereas speeches structurally move back and forth between the present and the future, a story follows a single protagonist’s transformation. We remember stories because they connect our hearts and minds to an idea.

Hold Ceremonies

Ceremonies fulfill a need to express emotion collectively resulting in communal catharsis. Ceremonial acts help travelers envision new behavior or purge old mindsets so they can move forward unencumbered. Use ceremonies to mark important transitions to provide your troops the opportunity for community and commitment.

Use Symbols

Symbols are ordinary artifacts that take on meaning because they were part of a speech, story, or ceremony. They express ideas and emotions in concentrated form. Because of their resonance, symbols become the visual language of a social group. They express people’s thoughts, feelings, and values in a shorthand and sometimes highly charged way.

Nancy Duarte, Illuminate

A NEXT STEP

At your next leadership team meeting, break the team into four groups. Each group will write a compelling story describing what you would like the church to become in the next three to five years. Start the story with “Once upon a time,” and be sure to reveal heroes, villains, battles and victories.

Instruct the teams to utilize all four of the methods listed above. Be sure to give as much detail as possible.

When completed, do these three steps for each:

  1. Have each group read their story for the rest of the team.
  2. Ask the other teams to specifically name what possible outcome or reality described that they like best or get most excited about from each story.
  3. Start a list of short-term actions that are do-able first steps to see that dream become a reality.

Now prioritize the first four action initiatives, assigning a key leader and completion date to each. For more on developing short-term action initiatives refer to Chapter 17 in God Dreams.


Excerpt taken from SUMS Remix 47-1, published July 2016.


Part of a weekly series on 27gen, entitled Wednesday Weekly Reader

Regular daily reading of books is an important part of my life. It even extends to my vocation, where as Vision Room Curator for Auxano I am responsible for publishing SUMS Remix, a biweekly book “summary” for church leaders. Each Wednesday I will be taking a look back at previous issues of SUMS Remix and publishing an excerpt here.

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ABOUT THE AUTHOR

VRcurator

Bob Adams is Auxano's Vision Room Curator. His background includes over 23 years as an associate/executive pastor as well as 8 years as the Lead Consultant for a church design build company.

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COMMENTS

What say you? Leave a comment!

Recent Comments
What happens when u dont have a meeting place any more. And u was forced out because the buliding wasnt available any more.
 
— Debra
 
If someone wants entertainment they're going to the wrong place. Church is not a place for entertainment...or in my opinion a barrage of coffee and donuts. Why are churches today bringing the world INTO them? Then there's the thing with children...age appropriate??? These little guys can pick stuff up in service. Besides Jesus said Suffer little children, and forbid them not, to come unto me: for of such is the kingdom of heaven. Mt. 19:14.
 
— Laurie
 
I love the intentionality here as well as the challenge to look at the data. That's missing so many times. I would like to offer a contrarian's take. Church members and regular attenders have so many ways to get information: Announcements, bulletins, social channels, relationships, and email being among the options. But brand new people are likely going to check out the website and that's it. It might be wiser for churches with limited time and resources to focus their website almost exclusively to guests. This group of people isn't looking for a calendar of events but wants to know about regular programs. They probably aren't interested in watching all of the messages but instead may want to preview one of the services. For the times we need church members to go to websites (sign up for camp, join a group, etc), we're probably better off designing and promoting a specific page rather than cluttering up the homepage.
 
— Michael Lukaszewski (@mlukaszewski)
 

Clarity Process

Three effective ways to start moving toward clarity right now.

Empathy: The Voice of Catalytic Leadership

Change is inevitable.

Whether we’re talking about business, society, politics, or life, we all know that trying to stay still is a recipe for stagnation.

A leaders’ job is to anticipate the future, to identify the trends that will affect their organization, and to guide and inspire people to move toward a better reality. Today more than ever, this job requires leaders to grasp the rapid rate of change in the business world and to build an organization that’s capable of continually adapting.

Nancy Duarte, CEO of the design firm Duarte, Inc., and Patty Sanchez, the Chief Strategy Officer for Duarte, have recently released their manifesto for change communications, entitled Illuminate. It has been written specifically for leaders who want to inspire others to understand and follow a vision for change, over and over again.

It’s a tricky road to navigate. Most people are more comfortable with what they know than with the unknown future. Great leaders anticipate this challenge, emphasize with that struggle, and communicate in ways that overcome resistance. Throughout this process, four tenets play a critical role in helping them to succeed in realizing their goals.

  • Transform to Thrive
  • Listen With Empathy
  • Navigate the Journey
  • Communicate Empathetically In Each Moment

Read more about these four tenets by downloading the PDF below.

IgniteChangecvr

You, too, have the power to shape your own epic venture and drive it to a successful conclusion.

 

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ABOUT THE AUTHOR

Nancy Duarte

Nancy Duarte

Nancy Duarte is a communication expert who has been featured in Fortune, Forbes, Fast Company, Wired, Wall Street Journal, New York Times, The Economist, LA Times and on CNN. Her firm, Duarte, Inc., is the global leader behind some of the most influential visual messages in business and culture and has created more than a quarter of a million presentations. As a persuasion specialist, she cracked the code for effectively incorporating story patterns into business communications. Resonate, her second book, spent nearly a year on Amazon’s top 100 business book bestsellers list. Nancy has 20 years of experience working with global companies and thought leaders, and she has influenced how the world perceives some of the most important brands and entities, including Apple, Cisco, Facebook, GE, Google, HP, TED, Twitter, and the World Bank. She is the author of two award-winning books. Resonate: Present Visual Stories that Transform Audiences identifies the hidden story structures inherent in great communication, and it spent more than 300 days on Amazon’s top 100 business book bestsellers list. Slide:ology: The Art and Science of Creating Great Presentations teaches readers to think visually and has been translated into eight languages. Her third book, released in the fall of 2012, is titled HBR Guide to Persuasive Presentations, which gives readers the tools and confidence they need to master public speaking.

See more articles by >

COMMENTS

What say you? Leave a comment!

Recent Comments
What happens when u dont have a meeting place any more. And u was forced out because the buliding wasnt available any more.
 
— Debra
 
If someone wants entertainment they're going to the wrong place. Church is not a place for entertainment...or in my opinion a barrage of coffee and donuts. Why are churches today bringing the world INTO them? Then there's the thing with children...age appropriate??? These little guys can pick stuff up in service. Besides Jesus said Suffer little children, and forbid them not, to come unto me: for of such is the kingdom of heaven. Mt. 19:14.
 
— Laurie
 
I love the intentionality here as well as the challenge to look at the data. That's missing so many times. I would like to offer a contrarian's take. Church members and regular attenders have so many ways to get information: Announcements, bulletins, social channels, relationships, and email being among the options. But brand new people are likely going to check out the website and that's it. It might be wiser for churches with limited time and resources to focus their website almost exclusively to guests. This group of people isn't looking for a calendar of events but wants to know about regular programs. They probably aren't interested in watching all of the messages but instead may want to preview one of the services. For the times we need church members to go to websites (sign up for camp, join a group, etc), we're probably better off designing and promoting a specific page rather than cluttering up the homepage.
 
— Michael Lukaszewski (@mlukaszewski)
 

Clarity Process

Three effective ways to start moving toward clarity right now.

Speak Like Yoda, You Must

Despite being famously grammar-challenged, Master Yoda has a thing or two to teach us about being a powerful presenter. No, it’s not sharing profound thoughts like: “Always in motion is the future….” (You don’t say!) Yoda’s secret is his role as a mentor.

As a mentor, he has vast knowledge – after all he has trained Jedi knights for 800 years – but he’s not constantly spouting off about his own achievements or skills. Despite being the expert, his focus is not on himself but on helping young Luke Skywalker to become a better hero. These roles of hero and mentor are ancient archetypes that occur in almost every story across millennia and speak to us on a deep level. The hero is the central figure who performs the heroic deeds that drive the story. The mentor plays an important but secondary role as trusted advisor and guide.

Become the Mentor

After evaluating hundreds of presentations, the most common mistake I see is presenters who are self-absorbed and self-promoting in their content. They (understandably) assume they’re the star of the show since they’re in the spotlight.

Let’s clear something up: you, as the presenter or speaker, are not the most important guy/girl in the room. Just because you’re on a stage or in front of a crowd does not make you the savior everyone has been waiting for. (This applies whether you are addressing a conference of ten thousand or holding a team meeting with three people.) Recognize that you are Yoda, not Luke. The most important people in the room are your audience: make them the heroes of your story. Defer to them, because if they don’t engage and believe in your message, you are the one who loses. Without their help, your idea will fail. Become the mentor in their story and whisper guidance in their ear, empowering them to be the agents of change and achieve greatness.

Change Your Perspective

Me. Me. Me. This is what most presentations tend to be about. Somewhere in the front of the slide deck is the dreaded “About Us” slide that typically lists company info, history, and accomplishments. Sure, it is important that the audience knows something about you and your company, but there are other ways to communicate this information, like in a handout.

Sales people know that customers only care about product features when they are directly linked to clear and compelling benefits. The same is true for presentations, so focus the conversation on the audience. Acknowledge the struggles they are facing and make the solution about them. Become audience-centric and focus on your listeners to resonate at their frequency instead of yours. Remember that your audience is all you’ve got. They are the ones who have to go out and put your ideas into practice. Embody the servant leader model and empower your champions to go higher by standing on your shoulders.

Give a Magical Gift

Mentors often give heroes a magical or valuable gift, usually a tool, talisman, or weapon to help them on their quest. Think of ways to deliberately enrich your audience in some meaningful way. The best mentors’ gifts have a special significance to the hero, so make it something useful, preferably out-of the-ordinary and memorable. Perhaps you can offer genuinely helpful charts, checklists, sample budgets, industry stats and benchmarks, plans, white papers, diagrams, a PDF of a chapter in your book or a good app. Is there a physical gift you can give, that’s not the obvious logo-on-a-mug? What about offering a unique experience, a special tour of a restricted facility, meeting an industry celebrity, or a test drive of a cool new product no one else has seen? Be intentional about giving your audiencesomething of tangible value to them. Make sure they don’t go away empty-handed but have a gift from you, their mentor, when they leave.

Teach a Special Skill

Mentors, by definition, have specialized expertise which they unselfishly share. They were once heroes themselves and have learned hard-won lessons while on their own quests. As a presenter, don’t just stay in the realm of theory or generalities but share your personal trials and victories in a way your audience can learn from. Try to impart a new skill to your heroes and show them how to put it to use. Give practical examples of how your solutions can be applied or share innovative techniques being used in the field. This new ability enables them to reach their (and your) objective. As the mentor, you have much to offer in the name of helping your hero achieve great feats.

Help the Hero Get Unstuck

Heroes can sometimes get discouraged, lose their way, or run into obstacles. As a Mentor, your wisdom can help them see past the “slimy mud hole” they’re in. Perhaps your audience is trapped by an inefficient process and you can reveal the escape hatch through your presentation. Or the management team is losing momentum, and you can kick-start them again with a creative idea. Sometimes all it takes is a kind word of encouragement to get your heroes back on the right path.

Expand Their View of the World and Themselves

Like all good mentors, Yoda expands Luke’s horizons by helping him to make sense of the world and discover his destiny. As a presenter, you can remind your audience of the bigger picture that often gets lost in the day-to-day grind of operational details. Inspire them to look deeper, find their calling, and make a meaningful contribution to the world as heroes.

When you step up to give your presentation, you might be the most knowledgeable person in the room, but will you wield that knowledge with wisdom and humility? Presentations are not to be viewed as an opportunity to prove how brilliant you are. Instead, the audience should leave saying, “Wow, it was a real gift to spend time in that presentation with (insert your name here). I’m now armed with insights and tools to help me succeed.” People will receive your message and be transformed by it — and you won’t even need the Force. Master Yoda would be proud.

> Read more from Nancy.


 Would you like to learn how to become a “mentor” in your role as a speaker? Connect with an Auxano Navigator and start a conversation with our team.

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| What is MyVisionRoom? > | Back to Communication >

ABOUT THE AUTHOR

Nancy Duarte

Nancy Duarte

Nancy Duarte is a communication expert who has been featured in Fortune, Forbes, Fast Company, Wired, Wall Street Journal, New York Times, The Economist, LA Times and on CNN. Her firm, Duarte, Inc., is the global leader behind some of the most influential visual messages in business and culture and has created more than a quarter of a million presentations. As a persuasion specialist, she cracked the code for effectively incorporating story patterns into business communications. Resonate, her second book, spent nearly a year on Amazon’s top 100 business book bestsellers list. Nancy has 20 years of experience working with global companies and thought leaders, and she has influenced how the world perceives some of the most important brands and entities, including Apple, Cisco, Facebook, GE, Google, HP, TED, Twitter, and the World Bank. She is the author of two award-winning books. Resonate: Present Visual Stories that Transform Audiences identifies the hidden story structures inherent in great communication, and it spent more than 300 days on Amazon’s top 100 business book bestsellers list. Slide:ology: The Art and Science of Creating Great Presentations teaches readers to think visually and has been translated into eight languages. Her third book, released in the fall of 2012, is titled HBR Guide to Persuasive Presentations, which gives readers the tools and confidence they need to master public speaking.

See more articles by >

COMMENTS

What say you? Leave a comment!

Recent Comments
What happens when u dont have a meeting place any more. And u was forced out because the buliding wasnt available any more.
 
— Debra
 
If someone wants entertainment they're going to the wrong place. Church is not a place for entertainment...or in my opinion a barrage of coffee and donuts. Why are churches today bringing the world INTO them? Then there's the thing with children...age appropriate??? These little guys can pick stuff up in service. Besides Jesus said Suffer little children, and forbid them not, to come unto me: for of such is the kingdom of heaven. Mt. 19:14.
 
— Laurie
 
I love the intentionality here as well as the challenge to look at the data. That's missing so many times. I would like to offer a contrarian's take. Church members and regular attenders have so many ways to get information: Announcements, bulletins, social channels, relationships, and email being among the options. But brand new people are likely going to check out the website and that's it. It might be wiser for churches with limited time and resources to focus their website almost exclusively to guests. This group of people isn't looking for a calendar of events but wants to know about regular programs. They probably aren't interested in watching all of the messages but instead may want to preview one of the services. For the times we need church members to go to websites (sign up for camp, join a group, etc), we're probably better off designing and promoting a specific page rather than cluttering up the homepage.
 
— Michael Lukaszewski (@mlukaszewski)
 

Clarity Process

Three effective ways to start moving toward clarity right now.

10 Steps in Preparing a Powerful Presentation

The talks I give usually take me a comfortable 45 minutes but in a recent TED talk I needed to get the insights out in 18 minutes. The culling process forces you to convey only the most important information for spreading your idea. The amount of rehearsal time is inversely proportionate to the length of the talk. The shorter the talk, the longer the rehearsal time. In this case, for an 18-minute talk, we took approximately 18 hours to rehearse. An hour a minute? That’s probably fair for someone who’s a professional presenter like me. A less seasoned speaker may need more!

These 18-minute talks are hard to do. It’s easier to blather on for an hour than talk for a tight 18 minutes knowing that if you go over, you (literally) will get the hook.

I delivered one talk at TEDxEast and was thrilled to look up at the clock just as it was ticking down with :06 seconds left on the clock. Victory! Then, I delivered a similar talk at the INK conference in India but was restricted to 15 minutes. Even though I practiced like mad and timed it to a perfect 14 and a half minutes, I was medicated for a severe chest cold and my time somehow spread and I got the dreaded “hook” because I ran one minute over, but would have run two minutes over if I hadn’t had tip #10 in place.

Here are the ten steps I went through in rehearsing for my talks.

1. Print your current slide deck as 9-up handouts. The 9-up format is conveniently the same size as the smallest sticky note. I arranged and re-arranged my message and added sticky notes until I was happy with the flow. I also made sure I cut at least half the slides I use for my 40 minute talk.

 

I trimmed and trimmed and trimmed until I felt like it was close to 18 minutes. During this process it became clear to me that my big idea could be communicated much more effectively than it had been.

2. Solicit feedback. Assemble a handful of people you trust to give honest feedback on your mini little sticky note slide deck. Verbally run the ideas by these folks (doesn’t have to be a formal presentation.) The purpose for having them look at all the slides at once is you want feedback on the “whole”, not the parts. Have them give you feedback on the content you’ve chosen and whether they think it will resonate with the TED audience. I did this four times–twice each with my ExComm Manager and twice with my company President. After they added their insights, I was ready to have the slides digitally produced.

3. Rehearse with a great (honest) communicator. In my case, I rehearsed with my ExComm Manager. She is very good at rehearsing me and became a trusted coach. She would say “When you say it that way, it can be interpreted differently than you intended”, “When you use that term, you come across derogatory”, “I thought that when you said it last time it was better, you said…”. She worked hard tracking phrases and rounds of what was said. Honesty is the best policy. Make sure your coach is not afraid to speak up. 18 minutes goes by fast–you love your material and you want to include all of it–-but for a TED-format talk you need someone you trust to help you murder your darlings.

4. Close the loop. A lot of times, as the presenter, you know your material so well that you think you’re making each key point clear. You might not be. Your coach should make sure you are telling people why. It’s the “why” around our ideas that make them spread, not the “how”. Articulate the why so your audience understands what’s magnificent about your big idea.

5. Practice with clock counting up. The first few times, rehearse with the clock counting up. That’s because if you go over, you need to know how much you’re over. Do NOT be looking at the clock at this time. Have your coach look at it because you don’t want to remember any of the timestamps in your mind. Finish your entire talk and then have your coach tell you how much you need to trim. One minute, three minutes. Keep practicing until you’re consistently within 18 minutes. Your coach should be able to tell you to trim 30 seconds here or add 15 seconds there so that your content is weighted toward the most important information.

6. Practice with clock counting down. Once you’re within the timeframe, begin practicing with the clock counting down. You need to set a few places in your talk where you benchmark a time stamp. Calculate where you need to be in the content in six-minute increments. You should know roughly where you should be at 6, 12 and 18 minutes. You should know the slide you should be on and what you’re saying so that you will know immediately from the stage if you’re on time or running over.

7. Noteworthy. Your coach is there to jot down what you say well and what you don’t. They should work from a printout of the slides and write phrases you say well so they can be added to your script. They should help capture phrases so you can type them into your notes.

8. Don’t be camera shy. Videotape some of your final practices. It doesn’t have to be the best setup ever–we used our Flip camera on a tripod in the hotel–you just need to feel like something’s at stake. It helps you get used to looking at the camera, and you can review the video to look at your stage presence, eye contact, gestures plus identify any expressions that need modification. Also, if you do an especially good practice run, you can go back and listen to the audio and add the best snippets to your slide notes.

9. Do one more FULL timed rehearsal right before you walk on stage. This is where I blew it in India. I practiced fully several times that morning but didn’t feel it necessary to pull out a timer. I confess, I didn’t time it for a week, but rehearsed like mad. It would have been even better if I’d rehearsed via Skype with my coach. I would have averted a disaster.

10. Have two natural ending points. I wanted to accuse the India show operators of not really giving me a full 15 minutes on the clock. But I was the one who blew it. It might have been the meds I was on for my chest cold, but my timer was *blinking* before I was done. Fortunately, I’d embedded two natural places to end my talk. I had an ending that made the talk complete and I stopped there. What I didn’t have time to get to was the inspirational ending that would have had them on their feet and screaming (well, they did end up on their feet, they just weren’t screaming.)

Follow these steps and you will be able to transform your presentation into an engaging journey.

Read more from Nancy here.

Learn powerful presentation skills from her resources here.

Download a concise summary of Nancy’s book “Resonate” here.

Download PDF

Tags: , , , , ,

| What is MyVisionRoom? > | Back to Communication >

ABOUT THE AUTHOR

Nancy Duarte

Nancy Duarte

Nancy Duarte is a communication expert who has been featured in Fortune, Forbes, Fast Company, Wired, Wall Street Journal, New York Times, The Economist, LA Times and on CNN. Her firm, Duarte, Inc., is the global leader behind some of the most influential visual messages in business and culture and has created more than a quarter of a million presentations. As a persuasion specialist, she cracked the code for effectively incorporating story patterns into business communications. Resonate, her second book, spent nearly a year on Amazon’s top 100 business book bestsellers list. Nancy has 20 years of experience working with global companies and thought leaders, and she has influenced how the world perceives some of the most important brands and entities, including Apple, Cisco, Facebook, GE, Google, HP, TED, Twitter, and the World Bank. She is the author of two award-winning books. Resonate: Present Visual Stories that Transform Audiences identifies the hidden story structures inherent in great communication, and it spent more than 300 days on Amazon’s top 100 business book bestsellers list. Slide:ology: The Art and Science of Creating Great Presentations teaches readers to think visually and has been translated into eight languages. Her third book, released in the fall of 2012, is titled HBR Guide to Persuasive Presentations, which gives readers the tools and confidence they need to master public speaking.

See more articles by >

COMMENTS

What say you? Leave a comment!

Craig Hadden (@RemotePoss) — 07/13/14 8:18 am

I really like the tip about having 2 natural end points. I research extensively for my own presentation blog, and I've never heard that exact tip before.

Recent Comments
What happens when u dont have a meeting place any more. And u was forced out because the buliding wasnt available any more.
 
— Debra
 
If someone wants entertainment they're going to the wrong place. Church is not a place for entertainment...or in my opinion a barrage of coffee and donuts. Why are churches today bringing the world INTO them? Then there's the thing with children...age appropriate??? These little guys can pick stuff up in service. Besides Jesus said Suffer little children, and forbid them not, to come unto me: for of such is the kingdom of heaven. Mt. 19:14.
 
— Laurie
 
I love the intentionality here as well as the challenge to look at the data. That's missing so many times. I would like to offer a contrarian's take. Church members and regular attenders have so many ways to get information: Announcements, bulletins, social channels, relationships, and email being among the options. But brand new people are likely going to check out the website and that's it. It might be wiser for churches with limited time and resources to focus their website almost exclusively to guests. This group of people isn't looking for a calendar of events but wants to know about regular programs. They probably aren't interested in watching all of the messages but instead may want to preview one of the services. For the times we need church members to go to websites (sign up for camp, join a group, etc), we're probably better off designing and promoting a specific page rather than cluttering up the homepage.
 
— Michael Lukaszewski (@mlukaszewski)
 

Clarity Process

Three effective ways to start moving toward clarity right now.