Check-Up Time: 8 Questions to Ask Every Year

It’s easy to get so busy doing ministry that you don’t take the time to evaluate your ministry.

But evaluation is how you get better.

It’s like your annual physical. No one wants to get a check-up, blood work, and maybe a test or two, but that’s how you learn what you need to know.

Then, of course, you need to act on what you learn.

The 4-point plan to get better:

  • Ask the right questions.
  • Give honest answers in a group process.
  • Determine the best-prioritized plan for improvement.
  • Take action.

It starts with asking the right questions.

8 good questions that will help your ministry get better:

1) How is the unique culture of your church helping you make progress?

Sam Chand wrote an excellent book titled Breaking Your Church’s Culture Code. He states that more than vision, programs, money, or staff, culture has the greatest impact on your church’s future.

How would you describe your culture? Is it what you want? Is your church culture helping or hurting as you pursue God’s purpose for your church? What changes do you need to make? If the culture is healthy, what practices are in place to stay healthy?

2) How would you describe the overall morale of your church?

Are the people happy with your church? That question seems very subjective but is surprisingly easy to answer.

Do they trust the leadership? Are they fired-up about the mission? Are they passionate about following Jesus? Is there momentum? Are problems solved with relative ease (without significant resistance? You get the idea.

Morale and culture are closely linked. If you are struggling and the culture and morale are not ideal, I urge you to pour your leadership energy there first.

3) What is your approach to spiritual formation in your church?

Is there an overall sense that people are pursuing God? It’s not about perfection, but do you see progress? What factors do you consider important to help assess spiritual maturity?

Consider things like prayer, serving others, obedience, and financial generosity. How about the fruit of the Spirit like love, joy, and peace, etc.?

Do you utilize small groups? How is community developed? What priority does biblical truth hold? A great overall approach to assess spiritual growth is to gather stories of life change.

4) Are you developing new leaders?

Next to the favor of God, everything rises and falls on leadership. Do the leaders in your church demonstrate a strong spiritual depth and a servant’s heart? What is your plan to find and develop new and better leaders? You will not realize your potential as a church without a serious dedication to this process.

Here’s a great plan to start with.

5) How would you describe the strength of your volunteer teams?

Are your volunteers part of vibrant and productive teams or a struggling band of survivors? Much of that depends on how you select, train, encourage and empower your volunteers. Do you recruit to a vision or just to get a task done?

All churches face the pressure of needing people to volunteer to serve, but how you build teams makes a significant difference. How would you rate the overall esprit de corps of your volunteer ministries? What is the first best step to strengthen your teams?

6) What are the financial indicators telling you?

It is relatively easy to measure results when it comes to money. The weekly offering defines reality. At the same time, one of the largest challenges a leader will ever face is successfully inspiring the people to trust God with their finances and remain faithful to generous giving.

Are you bold in your teaching of God’s truth about money? Do you offer practical training about money management? Do you personally model generosity? Where are you stronger regarding money, faith or practice?

7) Are you on mission?

You must first be clear about the purpose of your church. What is your mission/vision – exactly? Does your congregation have a good sense of what it is? Are you acting on that mission?

It’s essential that your leaders become and remain aligned together in that mission. It will always feel like you are swimming upstream if you are not headed in the same direction.

8) Do your people enthusiastically invite others to your worship services?

I have coached churches where the people had obviously lukewarm feelings about the worship service. They were not motivated to invite someone even if they had a friend they wanted to bring.

It’s not always the worship service, but it starts there. Is there anything about your church that would cause your congregation to pause about inviting their friends?

This is a huge evangelistic combination. If your people are committed to the vision enough to invite people to church, and your worship experience (from nursery to invitation) is worth inviting people to – that is the combination you work toward!


I trust these questions will be helpful to you and the health of your church.

I pray God’s wisdom for your leadership and His favor upon you!

> Read more from Dan.


 

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ABOUT THE AUTHOR

Dan Reiland

Dan Reiland

Dr. Dan Reiland serves as Executive Pastor at 12Stone Church in Lawrenceville, Georgia. He previously partnered with John Maxwell for 20 years, first as Executive Pastor at Skyline Wesleyan Church in San Diego, then as Vice President of Leadership and Church Development at INJOY. He and Dr. Maxwell still enjoy partnering on a number of church related projects together. Dan is best known as a leader with a pastor's heart, but is often described as one of the nations most innovative church thinkers. His passion is developing leaders for the local church so that the Great Commission is advanced.

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Recent Comments
What happens when u dont have a meeting place any more. And u was forced out because the buliding wasnt available any more.
 
— Debra
 
If someone wants entertainment they're going to the wrong place. Church is not a place for entertainment...or in my opinion a barrage of coffee and donuts. Why are churches today bringing the world INTO them? Then there's the thing with children...age appropriate??? These little guys can pick stuff up in service. Besides Jesus said Suffer little children, and forbid them not, to come unto me: for of such is the kingdom of heaven. Mt. 19:14.
 
— Laurie
 
I love the intentionality here as well as the challenge to look at the data. That's missing so many times. I would like to offer a contrarian's take. Church members and regular attenders have so many ways to get information: Announcements, bulletins, social channels, relationships, and email being among the options. But brand new people are likely going to check out the website and that's it. It might be wiser for churches with limited time and resources to focus their website almost exclusively to guests. This group of people isn't looking for a calendar of events but wants to know about regular programs. They probably aren't interested in watching all of the messages but instead may want to preview one of the services. For the times we need church members to go to websites (sign up for camp, join a group, etc), we're probably better off designing and promoting a specific page rather than cluttering up the homepage.
 
— Michael Lukaszewski (@mlukaszewski)
 

Clarity Process

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6 Gut-Check Questions to Ask When Your Ministry Seems Stuck

We’ve all had ministries or programs in our church that aren’t going well. They lack critical mass to make the sort of impact we are looking for. They seem just a little stale and past their prime. Your people are “voting with their feet” and not showing up to the ministry like they used to. Rather than get bitter about this reality … our job as leaders to make things better! Here are some questions that you could use to evaluate that ministry you suspect is losing traction:

  • Can you clarify the why? // People in your church need to have a clear sense of “why” this program or ministry is a vital part of their spiritual journey. When you communicate about it make sure to spend more time talking about the “benefit” of the ministry to them rather than just the “features” of it. Don’t just tell people that the student ministry meets on Sunday evenings and includes a great small group experience … explain to parents and students that your ministry is designed to help students wrestle with the issues of faith, make friends and be influenced by great adult leaders. People won’t engage with something if they are unclear how it will benefit them.
  • Do you need to reduce the internal competition? // Don’t make your ministries compete for the time, resources and attention from your community. Make sure that you aren’t asking your people to do multiple things at the same time. Cancel everything else where people might be choosing that over the ministry you value. People get to the point of “ask fatigue” … you can only ask so much from them. Clear the calendar and your people’s “head space” to be available for your ministry.
  • How can you listen to your people more? // Have you taken time to listen to your people about why they aren’t attending your ministry? Grab a few “opinion leaders” in the group you are trying to serve and take them out for a meal … people rarely refuse a “free meal” … and ask them why people aren’t engaging with the ministry. Send out a digital survey to the people you are trying to serve and ask them open ended questions about what they are looking for from your ministry. [Use tools like SurveyMonkey, Wufoo or Google Forms] Listen carefully to what people are saying … try not to prejudice them with your thoughts on the “what and how” of the ministry.
  • Have you used enough channels to communicate with people? // How many different ways do you communicate to people about the ministry? Chances are you need to increase the messaging to your people. If people aren’t complaining that they are hearing too much from you … you aren’t communicating enough. If you are relying on just one or two ways of getting the message to them … you aren’t communicating enough. (Oh yeah … Sunday morning announcements doesn’t count as a communications channel … it’s a terrible way to reach your people.) Usually higher friction forms of communication get better traction. Gather a group of committed volunteers and call people to let them know about the upcoming event. Arm a group of people to “lobby surf” on Sunday to find potential candidates for your ministry. Good ole’ fashion snail mail still works … send them a snappy direct mail piece!
  • Do we have the wrong leadership in place? // Would you follow the leader who is leading this ministry? Are they trained and equipped to do the role that you’re asking them to do? Sometimes in churches we have a tendency to just put in “available” people rather than the right leaders. You might need to switch the person leading the ministry to gain the traction you are looking for. Every ministry area needs to be lead by people who attract other people. At the most basic level … if people don’t want to be around the leader it’s hard for the ministry to gain traction.
  • Is it time for a gut check? // Would you be a part of this ministry if you weren’t in leadership at the church? Do people you really care for “opt out” of the ministry and you’re okay that they are missing it? Are you having to generate a bunch of internal energy to convince yourself it’s worthwhile? Maybe the best thing to do is just to cut this ministry or program and find a new approach to impacting people?

Great churches are defined more by what they don’t do than by what they do. How have you gone about evaluating ministries in your church and whether they should continue?

Read more from Rich here.
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ABOUT THE AUTHOR

Rich Birch

Rich Birch

Thanks so much for dropping by unseminary … I hope that your able to find some resources that help you lead your church better in the coming days! I’ve been involved in church leadership for over 15 years. Early on I had the privilege of leading in one of the very first multisite churches in North Amerca. I led the charge in helping The Meeting House in Toronto to become the leading multi-site church in Canada with over 4,000 people in 6 locations. (Today they are 13 locations with somewhere over 5,000 people attending.) In addition, I served on the leadership team of Connexus Community Church in Ontario, a North Point Community Church Strategic Partner. I currently serves as Operations Pastor at Liquid Church in the Manhattan facing suburbs of New Jersey. I have a dual vocational background that uniquely positions me for serving churches to multiply impact. While in the marketplace, I founded a dot-com with two partners in the late 90’s that worked to increase value for media firms and internet service providers. I’m married to Christine and we live in Scotch Plains, NJ with their two children and one dog.

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COMMENTS

What say you? Leave a comment!

Recent Comments
What happens when u dont have a meeting place any more. And u was forced out because the buliding wasnt available any more.
 
— Debra
 
If someone wants entertainment they're going to the wrong place. Church is not a place for entertainment...or in my opinion a barrage of coffee and donuts. Why are churches today bringing the world INTO them? Then there's the thing with children...age appropriate??? These little guys can pick stuff up in service. Besides Jesus said Suffer little children, and forbid them not, to come unto me: for of such is the kingdom of heaven. Mt. 19:14.
 
— Laurie
 
I love the intentionality here as well as the challenge to look at the data. That's missing so many times. I would like to offer a contrarian's take. Church members and regular attenders have so many ways to get information: Announcements, bulletins, social channels, relationships, and email being among the options. But brand new people are likely going to check out the website and that's it. It might be wiser for churches with limited time and resources to focus their website almost exclusively to guests. This group of people isn't looking for a calendar of events but wants to know about regular programs. They probably aren't interested in watching all of the messages but instead may want to preview one of the services. For the times we need church members to go to websites (sign up for camp, join a group, etc), we're probably better off designing and promoting a specific page rather than cluttering up the homepage.
 
— Michael Lukaszewski (@mlukaszewski)
 

Clarity Process

Three effective ways to start moving toward clarity right now.