Why Your Email Should Have Been a Meeting

Some meetings could have been an email, but some emails should be meetings. There are times that people, in attempts to handle things efficiently, resort to an email when a meeting would have been more effective. Just because communication is efficient does not mean it has been effective. Sometimes a longing for efficiency can lead to ineffectiveness. Here are three indications an email should have been a meeting.

1. Endless replies

An email is great for sending information or giving tactical and operational direction. It is typically not the best venue for a strategic discussion with a group of people. If there is a seemingly never-ending stream of replies, a meeting would have been better. If you see 43 replies, there is usually more confusion and not everyone has weighed in.

2. Less clarity

If the topic being raised creates more questions than answers, a meeting would have been more effective. If after the long thread of emails there is actually less clarity on the direction, you should have called a meeting.

3. Tone is uncertain

If people are re-reading emails because the tone is uncertain, then surfacing the issue at a meeting would have been more effective. Face-to-face interaction allows for dialogue and enables people to communicate empathy non-verbally.

With emails that should have been meetings, the push for efficiency backfires and actually creates more work. People typically have to circle back to others in an attempt to offer clarity. Team members spend time ensuring their tone was not misread. A lot of side conversations occur, and then it all has to come up again—in a meeting. As much as meetings are lamented, sometimes an email should have been a meeting.


Connect with an Auxano Navigator to learn more about communicating with clarity.


> Read more from Eric.

Download PDF

Tags: , , , , ,

| What is MyVisionRoom? > | Back to Communication >

ABOUT THE AUTHOR

Eric Geiger

Eric Geiger serves as the Vice President of the Church Resource Division at LifeWay Christian Resources. Eric received his doctorate in leadership and church ministry from Southern Seminary. He is also a teaching pastor and a frequent speaker and consultant on church mission and strategy. Eric authored or co-authored several books including the best selling church leadership book, Simple Church. Eric is married to Kaye, and they have two daughters: Eden and Evie. During his free time, Eric enjoys dating his wife, playing with his daughters, and shooting basketball.

See more articles by >

COMMENTS

What say you? Leave a comment!

Recent Comments
I love the intentionality here as well as the challenge to look at the data. That's missing so many times. I would like to offer a contrarian's take. Church members and regular attenders have so many ways to get information: Announcements, bulletins, social channels, relationships, and email being among the options. But brand new people are likely going to check out the website and that's it. It might be wiser for churches with limited time and resources to focus their website almost exclusively to guests. This group of people isn't looking for a calendar of events but wants to know about regular programs. They probably aren't interested in watching all of the messages but instead may want to preview one of the services. For the times we need church members to go to websites (sign up for camp, join a group, etc), we're probably better off designing and promoting a specific page rather than cluttering up the homepage.
 
— Michael Lukaszewski (@mlukaszewski)
 
A great question! Unfortunately, the Church Unique Kit is no longer available in print form. We are working on revising it and updating it into an online experience, but that project is at least six months out. An alternative is to come to an upcoming certification class. There is one May 15-18 in Houston, and October 23-26 in Atlanta.
 
— VRcurator
 
Where may I purchase the Church Unique kit?
 
— Linda Winkelman
 

Clarity Process

Three effective ways to start moving toward clarity right now.