ABOUT BOB ADAMS

Bob Adams
Bob is an absolute fanatic about Guest Experiences, growing up watching his father serve customers at the gas station he built and operated for 44 years. Bob is continually connecting with corporate leaders in the customer experience world, learning and then translating practices for ChurchWorld. He writes, speaks, and consults on the topic frequently. Vocationally, Bob has a dual role at Auxano, a clarity first consulting firm serving the church. As Vision Room Curator and Digital Engagement Leader he researches, edits, writes and publishes online content. As Guest Experience Navigator, he leverages his passion, providing Guest Perspective Evaluations and Guest Experience Blueprints. Bob and his wife Anita have been married for 40 years. They have 4 children, 3 daughters-in-law, 1 son-in-law, and 5 grandchildren.

Leaders Should Know – and Tell – Their Organization’s Creation Story

by: Bob Adams

, , , , ,

As a leader, you should know more about the creation story of your organization than anyone on the planet. What are the circumstances—passions, problems, and people—surrounding how the organization got started to begin with?

Download PDF

Related Items

  1. Getting Help for Your Thinking Problem
  2. This One Guest Moment Matters the Most
  3. 6 Tips to Closing the Values Gap
  4. 20 Traits of Great Guest Experience Leaders
  5. How to Design an Exceptional Guest Experience
  6. Every Decision Comes Back to This
  7. 6 Strategies of a Guest-Focused Culture
  8. Why You Have to Care First, and the Most
  9. 6 Non-Threatening Ways to Talk to First Time Guests
  10. One Secret Shared by Every Exceptional Team
Recent Comments
comment_post_ID); ?> Thank you for this information. I'm going to use this article to improve my work with the Lord.
 
— Abel Singbeh
Read Article >
 
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
Read Article >
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
Read Article >
 

Clarity Process

Three effective ways to start moving toward clarity right now.