If your teams aren’t people-people, your guests will know.
Three core essentials will provide a foundation to make your serve to guests excellent and personable.
Best practices are not protected by a team; they are celebrated and practiced by the entire ministry.
When sequencing and systems fail to help our guests effectively experience quality service, or take practical steps toward desired outcomes, people are not valued. We don’t communicate that they matter.
Trying to create and cultivate a volunteer culture? Mark Waltz continues his series on common myths that prevent people from stepping up to serve in the local church (or any organization).
For the next several posts about creating and cultivating a volunteer culture, I’ll pull from my second book, Lasting Impressions: From Visiting to Belonging, to review some common myths that prevent people from stepping up to serve in the local church (or any organization).
What does it take to move a local church from staff-led ministry to ministry led and carried out by teams of volunteers? It’s certainly not an overnight process to make such an intentional chang
n our local churches we sometimes operate in a fantasy land, ignoring the reality that our people are living outside the four walls of the church. We create programs, activities, and opportunities for people to volunteer their time and talent as though our people are sitting around with nothing to do.
When we do ask them to step up and participate, we’re often vague, and sometimes shaming.
When your church decides to intentionally develop a culture where it’s normal to volunteer, where it’s natural to serve, it’s easy to make it all about the task. And when it’s all about the task, we can make it all about our church. It’s all too easy to forget that it’s first about Jesus and people.