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The most-asked questions at each Auxano Guest Experience Boot Camp consistently revolve around recognizing, and hopefully eliciting, some kind of response from First Time Guests.
Recently, the Pew Forum released, and USAToday's ever-vigilant Cathy Grossman reported on, another study that I think is helpful for us to understand the context in which we live.
Nike just released yet another great video reminding everyone of why they are one of the top apparel companies globally.
Your guests feel your hospitality, or the lack thereof, as they navigate a shared set of moments across your campus environments for the very first time.
In his classic book Spiritual Leadership, Oswald Sanders lists courage along with humility, sincerity, and integrity as essential qualities for leaders.
This question comes to the Church Answers’ team and me a few times a month.
My first memory of a capital campaign forms the image of a 2×3 foot poster neatly taped to a wall with a hand-drawn thermometer on it.
Imagine a day when every staff member and key lay leader wakes up with a clear and shared understanding of God’s better future for your church.
Summer scatters your congregation and is typically a season of lessened activity, with groups on hiatus or a simplified service schedule.
Editor's Note: During our August focus on Guest Experiences, we are honored to have some of the best voices in the world of Customer Experience provide guest posts for the Vision Room.