How to Grow a Healthy Church

You know when a church is not healthy as an organization. You will identify things like:

  • Poor communication
  • Low morale
  • High conflict
  • Limited results
  • Foggy Vision

We know that healthy organizations reflect the opposite kind of list.

So far, this is not complicated.

But building a healthy organization is a challenging and complex task, that requires enormous effort and fierce focus.

The key to any healthy organization is based on the foundation of two things held in a cooperative tension.

  1. The senior leadership wakes up every day thinking about what’s best for the team.
  1. The team wakes up every day thinking about what’s best for the organization.

This is easy to comprehend and very difficult to achieve. There’s an obvious unspoken tension here. I’ll get to that in a minute.

But first, please absorb this same principle again, but this time in reverse. The tension becomes very clear.

  1. If the senior leadership wakes up every day, focusing only on the good of the organization, (hit the numbers, success at all costs, staff are expendable, etc.) the staff won’t want to stay there very long.
  1. If the team wakes up every day, focusing only on what’s good for them, (what do I get?, what will you do for me today?, make my load lighter, etc.) the senior leadership won’t want them to stay very long.

The tension is obvious.

And this is why healthy organizations, including churches, are rarer than we would expect.

The tension held in these two principles only works when based on trust, and fails when either one attempts to take more than it gives.

I’ve never seen an organization pull this off without tremendous effort and commitment.

Here’s what it looks like to accomplish healthy organizational results, acknowledging the need to tend to both sides of the equation.

  1. The senior leaders invest tremendous effort and energy into thinking about how to invest in, care for, and develop the staff. While at the same time, paying fierce attention to their fiduciary responsibilities to lead the organization well.
  1. The team invests tremendous effort and energy into producing mission-focused results for the organization. While at the same time, paying attention to their own needs, dreams, and desires.

You can see why I call this a “cooperative tension.” The minute cooperation and trust breakdown, this doesn’t work, and organizational health begins to erode.

It’s a lot like a marriage.

It’s easy to repeat the vows, and hard to live them out.

If a husband devotes himself to serve his wife, and his wife devotes herself to serve the husband – guaranteed marital bliss! Piece of cake, right?! Of course not, it’s extremely challenging and takes tons of work and commitment.

If you wake up asking “What’s in it for me?” and “What do I get?”, your marriage will be, at best, a disappointing relationship.

Leadership in your church, especially among the staff and key leaders, is much the same.

So, if you are the senior pastor or on the senior/executive staff, how hard do you work to make sure the team is taken care of, while you lead the organization well?

If you are on the team, how hard do you work to deliver results that help the organization (church) make progress, while you remain honest about your own dreams and desires?

The powerful truth is that you get to decide how healthy your organization becomes.

It’s up to you.


Want to know more about developing a healthy organization? Connect with an Auxano Navigator.


> Read more from Dan.

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ABOUT THE AUTHOR

Dan Reiland

Dan Reiland

Dr. Dan Reiland serves as Executive Pastor at 12Stone Church in Lawrenceville, Georgia. He previously partnered with John Maxwell for 20 years, first as Executive Pastor at Skyline Wesleyan Church in San Diego, then as Vice President of Leadership and Church Development at INJOY. He and Dr. Maxwell still enjoy partnering on a number of church related projects together. Dan is best known as a leader with a pastor's heart, but is often described as one of the nations most innovative church thinkers. His passion is developing leaders for the local church so that the Great Commission is advanced.

See more articles by >

COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 
comment_post_ID); ?> Amen!!
 
— Scott Michael Whitley
 

Clarity Process

Three effective ways to start moving toward clarity right now.

Is Up and to the Right, Always Right? Understanding Church Giving Increases

I had a conversation with a pastor last week who told me that the giving in his church was on the rise and he asked how he should interpret that.

That’s a sharp pastor.

Normally, we only do an analysis to understand what’s going on when the giving decreases. That’s necessary and can be helpful, but it’s mostly playing defense.

It’s better to know how to interpret giving when it’s increasing, so you can understand it in the moment and lead accordingly.

You might consider this semantics, asking, don’t we use the same factors to understand giving regardless if it’s increasing or decreasing? Yes, to some degree that’s true. But deliberate cultivation of generosity when it’s increasing is the wiser stewardship because it’s proactive rather than reactive.

In other words, it’s like attendance. When a leader says to me, “My overall church attendance is increasing rapidly, but I have no idea why,” he or she can’t learn from or leverage the momentum. They are so excited and grateful, they receive the attendance as a gift and think, “I don’t know why I’ve received this gift, but I’m sure happy about it.” That’s a great attitude, but not the best leadership.

More importantly, if you don’t know why it’s increasing, you are less likely to understand why it’s declining, (if or when it does), and therefore, it takes you longer to change the course of giving.

If you only know why your attendance is decreasing, you are always reacting and playing catch up to a problem, rather than seizing the power of momentum. It’s the same with the giving in your church.

So, here are the factors the pastor and I discussed to help interpret an increase in giving.

1) A positive response to the vision.

If your giving is up, take a look at what you have been doing to communicate the vision and how the congregation is responding. Ask yourself why it’s working. Learn from it, ask questions of key leaders to discover how they are responding as well. Continue to refine and bring clarity to the vision and how you communicate it. A real test of vision is whether or not the congregation takes action.

2) Maturing of faith.

We know that giving follows in tandem with the increasing spiritual maturity.

As believers learn to trust God and obey His word, giving is part of a natural expression of faith. It’s rare that a nominal believer consistently practices percentage giving. When giving is increasing, be keenly aware of the spiritual dynamics in play from the prayer life of the congregation to their hunger for the Word.

What practices seem to be increasing and why? When can you learn and leverage to help people continue to mature in their faith?

3) Confidence and trust in the senior pastor.

In general, people will not give to the church where they don’t have confidence in the leadership of the pastor. And they certainly don’t give if the pastor is not trusted.

The more extreme examples need no explanation, but this is often difficult to discern in the more moderate illustrations. For example, if the pastor is liked, but doesn’t seem to have a clear direction of where the church is headed, the confidence of the people is likely low.

Strong giving is not only an indicator of mature and obedient believers but also that they have confidence in the leadership of the pastor. If you are not sure, one of the best ways to know is to ask several trusted leaders and confidants in the church, such as board members, prayer partners, and one or two key staff.

4) Relationally connected with others in the church.

People always feel more connected when they share meaningful relationships with each other as part of the congregation.

There are two primary long-term points of connection. They are small groups and serving.

Small groups carry a strong sense of community and belonging as people open up, get to know each other, pray and support each other in their everyday lives.

Serving teams often carry an even stronger sense of community because of the bonding that takes place when people serve together on a team focused on a particular goal or mission.


There are obviously other factors at play when it comes to increased giving such as the possibility that a single large gift caused the offering to increase substantially that month.

We learn different things if there are a few additional significant contributions or if there many smaller ones. It’s important to understand why a large contribution is given, but it’s more important to understand trends.

I’m more like the pastors who are just grateful when God blesses. I have caught myself saying, ‘You know, I’m not sure why the giving is so strong, but I’m very grateful.” That’s obviously not a bad thing, but the leader in me needs to be grateful and have a good understanding of God’s blessing. That enables me to lead farther and extend God’s Kingdom to the greatest potential. That will help you too.


Learn more about generosity and giving patterns – talk with an Auxano Navigator.


> Read more from Dan.

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ABOUT THE AUTHOR

Dan Reiland

Dan Reiland

Dr. Dan Reiland serves as Executive Pastor at 12Stone Church in Lawrenceville, Georgia. He previously partnered with John Maxwell for 20 years, first as Executive Pastor at Skyline Wesleyan Church in San Diego, then as Vice President of Leadership and Church Development at INJOY. He and Dr. Maxwell still enjoy partnering on a number of church related projects together. Dan is best known as a leader with a pastor's heart, but is often described as one of the nations most innovative church thinkers. His passion is developing leaders for the local church so that the Great Commission is advanced.

See more articles by >

COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 
comment_post_ID); ?> Amen!!
 
— Scott Michael Whitley
 

Clarity Process

Three effective ways to start moving toward clarity right now.

Keys to Compelling Vision Communication

How compelling is the communication of your vision?

If your vision moves the people to take action, you are on the right track.

Having served alongside two incredible visionary leaders, first John Maxwell and now Kevin Myers, I’ve watched close up how they communicate vision so well.

We often think that vision-casting is largely a public endeavor and usually done on the primary stage. But the truth is, most vision-casting is done behind the scenes, over and over again, one to one and in small groups. Communicating vision is the never-ending responsibility of the primary leader.

Before you can cast your vision, you have to create it. It needs to be crystal clear and deep in your heart. That is something between you and God and also affirmed by your church board and/or key leaders. It takes time and prayer, and requires you hearing from God. Let God breathe the vision in you.

It is surprisingly often that senior pastors, and executive staff, tell me they are not clear on their vision. If you are one of those, don’t panic. While you are waiting on clarity from God and confidence in your own mind, stay focused on Matthew 28:19-20. That universal mission for the church is your vision until you have clarity. Vision is “simply” your personal and unique version of the Great Commission. It’s the expression that God gives you for your church that brings fire, flavor and fuel to the mission. Vision keeps the mission fresh.

Seven guidelines to help you communicate your vision better:

1) Commit to the vision yourself.

If you are the leader, settle the level of your conviction first.

  • No one cares more than you.
  • No one carries a great burden.
  • No one prays more deeply.
  • No one thinks and plans more.
  • No one lies awake at night more than you.

Sometimes God doesn’t make the vision clear because the leader isn’t ready personally. Settle the issue in your own heart. It’s not as if you have to pass a test before God or measure up in order to deserve a vision. It’s more about your passion and commitment to be ready to lead the vision.

2) Clearly identify the current situation.

When casting vision, we as leaders need to start by making the present reality clear. This doesn’t mean to paint an unfairly negative scenario in order to “sell” the vision. But comparison is needed so the congregation understands the why behind the vision.

Sometimes it’s more obvious and therefore easier; such as you are out of room so you cast vision to start a second or third service. Other times, it may seem more subjective like changing the name of your church. You have to make it clear why the current name is no longer meeting the need.

3) Paint a picture of a preferred future.

A great vision always describes a better future. Keeping the core mission in mind (changed lives), the vision must always include at the core, reaching people and changing lives. Again, the vision is your unique expression of that mission.

So, how will your church be better? How will your church improve (or change) in a way so that it serves people better and others want to attend? How will the Kingdom of God be advanced?

4) Capture the hearts of the people.

If the vision comes from your heart, it will reach the hearts of the people you share it with. Some vision statements are mechanical efforts that come as a result of an academic endeavor and end up on your website. They rarely move anyone because they don’t move you.  Vision statements that sound great, perhaps even alliterate, are good as long as they are real, true and personal to you.

When you share vision, tell stories. Make it personal. Remain brief. Make it memorable. Tell it often, and again tell stories. Remind people why it’s so important, and why it matters.

5) Deliver clear direction with a realistic plan.

This is where the rubber meets the road, and where some leaders lose traction with their vision. They hear from God, the vision is clear, and the people have bought in, but there is no realistic road map of how to get there.

You don’t have to provide all the answers, but a clear and simple plan that provides direction is necessary. You will need to make course corrections, solve problems and deal with the unexpected, but as long as the people know the next step you are good!

6) Tell the people they are needed and how they can participate.

All good vision casting includes letting the people know how they can get involved.

When you get your congregation all fired up but don’t give them an outlet to take action, it’s a mistake. Think through the options, such as prayer, serving, inviting, giving, etc. Whatever it may be, let them know how they can be part. When an individual takes action on the vision, the vision becomes part of them and they share it with others.

7) Keep your communication current.

Communicating vision is not a “once and done” proposition. In fact, it’s the opposite, the communication must continue. You can’t over communicate vision. You can make it too long, or boring because it’s always said the same way, or unprepared so it lacks connection. But when it’s brief, sincere, creative and well prepared, it’s difficult to do it too often. One of the best ways is to include a thirty to sixty second vision moment in a sermon, tell a story and keep going. And in one to one meetings, make it part of regular conversations.


Finally, celebrate the victories! The people are working hard, praying and full of hope. Celebrate the success God gives you along the way!


Want to learn more about compelling vision communication? Connect with an Auxano Navigator.


> Read more from Dan.

Download PDF

Tags: , , ,

| What is MyVisionRoom? > | Back to Vision >

ABOUT THE AUTHOR

Dan Reiland

Dan Reiland

Dr. Dan Reiland serves as Executive Pastor at 12Stone Church in Lawrenceville, Georgia. He previously partnered with John Maxwell for 20 years, first as Executive Pastor at Skyline Wesleyan Church in San Diego, then as Vice President of Leadership and Church Development at INJOY. He and Dr. Maxwell still enjoy partnering on a number of church related projects together. Dan is best known as a leader with a pastor's heart, but is often described as one of the nations most innovative church thinkers. His passion is developing leaders for the local church so that the Great Commission is advanced.

See more articles by >

COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 
comment_post_ID); ?> Amen!!
 
— Scott Michael Whitley
 

Clarity Process

Three effective ways to start moving toward clarity right now.

7 Practices of Compelling Vision Communication

How compelling is the communication of your vision?

If your vision moves the people to take action, you are on the right track.

Having served alongside two incredible visionary leaders, first John Maxwell and now Kevin Myers, I’ve watched close up how they communicate vision so well.

We often think that vision-casting is largely a public endeavor and usually done on the primary stage. But the truth is, most vision-casting is done behind the scenes, over and over again, one to one and in small groups.

Before you can cast your vision, you have to create it. It needs to be crystal clear and deep in your heart. That is something between you and God and also affirmed by your church board and/or key leaders. It takes time and prayer, and requires you hearing from God. Let God breathe the vision in you.

It is surprisingly often that senior pastors, and executive staff, tell me they are not clear on their vision. If you are one of those, don’t panic. While you are waiting on clarity from God and confidence in your own mind, stay focused on Matthew 28:19-20. That universal mission for the church is your vision until you have clarity. Vision is “simply” your personal and unique version of the Great Commission. It’s the expression that God gives you for your church that brings fire, flavor and fuel to the mission. Vision keeps the mission fresh.

Seven guidelines to help you communicate your vision better:

1) Commit to the vision yourself.

If you are the leader, settle the level of your conviction first.

  • No one cares more than you.
  • No one carries a great burden.
  • No one prays more deeply.
  • No one thinks and plans more.
  • No one lies awake at night more than you.

Sometimes God doesn’t make the vision clear because the leader isn’t ready personally. Settle the issue in your own heart. It’s not as if you have to pass a test before God or measure up in order to deserve a vision. It’s more about your passion and commitment to be ready to lead the vision.

2) Clearly identify the current situation.

When casting vision, we as leaders need to start by making the present reality clear. This doesn’t mean to paint an unfairly negative scenario in order to “sell” the vision. But comparison is needed so the congregation understands the why behind the vision.

Sometimes it’s more obvious and therefore easier; such as you are out of room so you cast vision to start a second or third service. Other times, it may seem more subjective like changing the name of your church. You have to make it clear why the current name is no longer meeting the need.

3) Paint a picture of a preferred future.

A great vision always describes a better future. Keeping the core mission in mind (changed lives), the vision must always include at the core, reaching people and changing lives. Again, the vision is your unique expression of that mission.

So, how will your church be better? How will your church improve (or change) in a way so that it serves people better and others want to attend? How will the Kingdom of God be advanced?

4) Capture the hearts of the people.

If the vision comes from your heart, it will reach the hearts of the people you share it with. Some vision statements are mechanical efforts that come as a result of an academic endeavor and end up on your website. They rarely move anyone because they don’t move you.  Vision statements that sound great, perhaps even alliterate, are good as long as they are real, true and personal to you.

When you share vision, tell stories. Make it personal. Remain brief. Make it memorable. Tell it often, and again tell stories. Remind people why it’s so important, and why it matters.

5) Deliver clear direction with a realistic plan.

This is where the rubber meets the road, and where some leaders lose traction with their vision. They hear from God, the vision is clear, and the people have bought in, but there is no realistic road map of how to get there.

You don’t have to provide all the answers, but a clear and simple plan that provides direction is necessary. You will need to make course corrections, solve problems and deal with the unexpected, but as long as the people know the next step you are good!

6) Tell the people they are needed and how they can participate.

When you get your congregation all fired up but don’t give them an outlet to take action, it’s a mistake. Think through the options, such as prayer, serving, inviting, giving, etc. Whatever it may be, let them know how they can be part. When an individual takes action on the vision, the vision becomes part of them and they share it with others.

7) Keep your communication current.

Communicating vision is not a “once and done” proposition. In fact, it’s the opposite, the communication must continue. You can’t over communicate vision. You can make it too long, or boring because it’s always said the same way, or unprepared so it lacks connection. But when it’s brief, sincere, creative and well prepared, it’s difficult to do it too often. One of the best ways is to include a thirty to sixty second vision moment in a sermon, tell a story and keep going. And in one to one meetings, make it part of regular conversations.


Finally, celebrate the victories! The people are working hard, praying and full of hope. Celebrate the success God gives you along the way!


We can help you communicate your vision – connect with an Auxano Navigator.


> More from Dan.

Download PDF

Tags: , ,

| What is MyVisionRoom? > | Back to Communication >

ABOUT THE AUTHOR

Dan Reiland

Dan Reiland

Dr. Dan Reiland serves as Executive Pastor at 12Stone Church in Lawrenceville, Georgia. He previously partnered with John Maxwell for 20 years, first as Executive Pastor at Skyline Wesleyan Church in San Diego, then as Vice President of Leadership and Church Development at INJOY. He and Dr. Maxwell still enjoy partnering on a number of church related projects together. Dan is best known as a leader with a pastor's heart, but is often described as one of the nations most innovative church thinkers. His passion is developing leaders for the local church so that the Great Commission is advanced.

See more articles by >

COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 
comment_post_ID); ?> Amen!!
 
— Scott Michael Whitley
 

Clarity Process

Three effective ways to start moving toward clarity right now.

Five Spiritual Formation Lessons from the Megachurch

Very large churches are sometimes accused of being shallow. A mile wide and an inch deep. There is certainly truth to that potential, but I have found that many of the driving characteristics that allowed a church to become 2,000 or more people, or 10,000 or more, include a discipline and depth that brings much integrity to their ministry.

Nonetheless, the risk of shallow is a real one.

Growing a local church always involves risks and trades; there is no perfect plan. But the trades are not an either/or situation. The primary and most common trade is the willingness to risk depth of discipleship (spiritual formation) for reaching more people. These two will live in tension, however they are not mutually exclusive.

To reach more people risks depth and community.

To maintain closeness and intimacy risks reaching more people.

There is no perfect formula. Let’s be candid, there are small churches that are shallow and large churches that have depth. Just as there are large churches that are stuck and no longer reach new people, and many small churches that are growing like crazy by reaching new people. Ah, and when that’s true, the small church becomes larger! Then the risk is simply swapping one trade for another.

Personally, I think generalizations are unwise, but I understand why we make them, and they often provide for provocative and productive conversations.

So for that conversation, let’s focus on the question of depth in spiritual formation within the megachurch.

1) The church will never have more depth than its leaders.

Programs don’t produce depth of spiritual maturity, leaders do. I’m privileged to serve under a leader of great wisdom, depth and discipline. Kevin Myers is the founding and senior pastor 12Stone Church, a megachurch located in the suburbs of Atlanta. Kevin has a strong and vibrant prayer life, chases God with passion, and lives with great integrity. Those qualities are infused into the DNA of the church. The wisdom and insight that God grants him, whether in a board room or teaching on Sunday morning, is truly Holy Spirit driven.

Kevin would tell you, and so would I, that it is certainly more difficult to drive depth in churches that grow larger and larger, but that’s why we keep leaning in and leading! 12Stone Church has its flaws, but being shallow, easy or “all show” is not among them. Guests, including pastors, nearly always include among their first comments, the sense of spiritual intensity. It all starts with the leaders.

2) To stop reaching more people is to become shallow.

In my opinion, we don’t have a choice. The Great Commission (Matthew 28:19-20) is clear; to make disciples! But we can’t forget that includes evangelism. The Great Commission never instructed us to disciple the same people with the same programs in the same ways over and over again. Discipleship by definition and logic must begin with evangelism. You and I are passionate about the process of spiritual formation in the life of a “disciple” of Christ. A Christ-follower. Spiritual formation begins with conversion!

Candidly, if we have the same people in the same Bible study for years on end and nothing changes (the church or the people), maybe that is shallow. The New Testament is filled with stories of miracles, life change, and reaching people. Yes, the churches from Ephesus to Corinth were filled with flaws, but reaching people was the purpose of the gospel.

3) Speed and pressure create the tension.

The process of spiritual formation is not any easier in a smaller church, people are people. But the smaller church does not face the complexity of speed and pressure in the same way as found in mega-churches.

The forming of someone’s spiritual maturity takes time, nurture and care. These things are not absent, or less in heart and culture in a megachurch. But the finite nature of time has objective limits. The larger a church becomes, the scarcer the precious commodity of time becomes. It is the nature of a megachurch to move fast, carry great weight, and therefore time is compressed. The primary solution is raising up and developing capable volunteer leaders who have a heart for leading others in their spiritual journey.

4) Don’t confuse the depth of spiritual formation with complexity.

In my earlier years I have been included among those who designed and produced a process of spiritual formation (discipleship), that was more complex than plans to launch a space shuttle for weeks of orbit. It took me some time to learn that complexity didn’t equate to depth.

In fact, it is the opposite. Like preaching shorter is more difficult than preaching longer, a simple (not simplistic) process requires massive thought, experimenting and continual innovation. The best processes are seamless and easily communicated. They don’t need a chart. At 12Stone, we focus on two things, small group life and serving. That’s it. Is there more to spiritual formation than that? Of course! But we build all these things into those two large components of Christian community.

In addition, we employ a short front-end process that includes: 1st time Guests / Discover 12Stone/ Salvation / and Baptism. The list is not long and we make it easy for people to find their way. More importantly, the leaders know how to point the way, take a hand, and lead.

5) Maturity is difficult to measure.

We never want to stray from biblical standards, but be cautious of long lists. Well intended commitment to scripture can quickly turn into a pharisaic list of to-dos, then maturity can become works oriented. If you want a list, I recommend that you go with something as simple as prayer and evangelism for evidence of maturity, or perhaps the fruit of the Spirit (Galatians 5).

Another way to measure spiritual formation is from spoon fed (baby Christians) to self-led. The self-led Christian takes responsibility for their own spiritual formation. The church for them is simply the environment that resources, encourages and inspires their continued growth.

A third way to measure maturity is clean, clear and simple. It is stories of life change. After all these years and practicing all these and more, it is the one I prefer most. Capturing and telling stories of changed lives is compelling; it embodies the vision. I find it to be the most comprehensive, organic and practical approach. There is no list, and yet you have all of Scripture you can apply. Further, the idea of self-led is easily taught and incorporated.

Spiritual formation is not static. None of us ever arrive. However, scripture makes it clear that maturity can be achieved. If you are part of a megachurch or perhaps you lead a smaller church and sense a need to strengthen your spiritual formation, I trust these are helpful to you.

Read more from Dan.


Want to learn more about the effectiveness of your church’s discipleship process?

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ABOUT THE AUTHOR

Dan Reiland

Dan Reiland

Dr. Dan Reiland serves as Executive Pastor at 12Stone Church in Lawrenceville, Georgia. He previously partnered with John Maxwell for 20 years, first as Executive Pastor at Skyline Wesleyan Church in San Diego, then as Vice President of Leadership and Church Development at INJOY. He and Dr. Maxwell still enjoy partnering on a number of church related projects together. Dan is best known as a leader with a pastor's heart, but is often described as one of the nations most innovative church thinkers. His passion is developing leaders for the local church so that the Great Commission is advanced.

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COMMENTS

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Recent Comments
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 
comment_post_ID); ?> Amen!!
 
— Scott Michael Whitley
 

Clarity Process

Three effective ways to start moving toward clarity right now.

3 Questions to Improve Your First Impressions

Your first time guests often decide if they will return within the first ten minutes. Some are more forgiving and will give you a second chance, but most won’t.

The unchurched look for reasons not to return. Even though they were probably invited by a friend, even friendship can’t override a blown first impression.

It’s like your first visit to a restaurant. Your first ten minutes usually determines if you will return. Even if your experience “gets better” through the meal, your initial perspective is so skewed that it’s difficult to see past those first impressions. The way the hostess greeted you, the way you were escorted to a table, and the way you were treated for the first few minutes largely determines the remainder of the experience.

The same is true in your church. Your first impressions absolutely determine if the first time guest returns for a second time.

“Be wise in the way you act toward outsiders; make the most of every opportunity. Let your conversation be always full of grace, seasoned with salt, so that you may know how to answer everyone.”

Colossians 4:5-6

Here are three simple questions to help you improve your first impressions.

1) How do you Greet people?

We’ve all been in a restaurant where it seemed like we were intruding on the hostess’s reception area. It’s a terrible experience. We wait and wonder. We check in and are told, “As you can see we are very busy, we’ll get to you when we can.

In stark contrast, one of my favorite Mexican restaurants in San Diego always has a wait. They learn your name, bring out free chips and salsa, and if you wait too long, bring you a free iced tea!

How are people greeted in your church? What do your guests experience in the parking lot – smiles or impatient waving and pointing? Do your greeters make people feel like a million bucks or an inconvenience?

2) How do you Seat people?

That twenty second walk means everything. I’ve visited restaurants where the hostess walked slowly, made pleasant conversation, and asked if I was happy with the table. I’m already smiling. I’ve also experienced hostesses who seemed to sprint off, look back impatiently because I stopped to say hi to someone, dropped the menus off at the table and leave.

Whenever I see an usher pointing rather than walking a guest to a place to sit, I cringe. If the visitor knew where to go, they wouldn’t need an usher. Especially when a guest is late, they know they are late, so make them feel even more welcomed! Worship has already started, it’s dark, they can’t see well, and people are standing. That’s intimidating. You can put them at ease. You can make the difference that inspires them to come back! It’s the little things that matter.

3) How do you Treat people?

Whether it’s the leaders in the nursery, the person serving coffee, or the prompts from the worship leader, your guests should know if you care about them.

Treat each guest like they were a king or queen!

Go the second mile. If you don’t know the answer to a question, find the answer. Do all you can to make their experience warm, personal and engaging.

Serve with joy.

Be real, be yourself, and help each person feel right at home.

So in everything, do to others what you would have them do to you, for this sums up the Law and the Prophets.”

Matthew 7:12

> Read more from Dan.


 

 

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ABOUT THE AUTHOR

Dan Reiland

Dan Reiland

Dr. Dan Reiland serves as Executive Pastor at 12Stone Church in Lawrenceville, Georgia. He previously partnered with John Maxwell for 20 years, first as Executive Pastor at Skyline Wesleyan Church in San Diego, then as Vice President of Leadership and Church Development at INJOY. He and Dr. Maxwell still enjoy partnering on a number of church related projects together. Dan is best known as a leader with a pastor's heart, but is often described as one of the nations most innovative church thinkers. His passion is developing leaders for the local church so that the Great Commission is advanced.

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COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 
comment_post_ID); ?> Amen!!
 
— Scott Michael Whitley
 

Clarity Process

Three effective ways to start moving toward clarity right now.

6 Core Responsibilities of the Senior Pastor

“I  can’t do it all.” 

“I just can’t seem to get out in front enough to lead.”

These were honest comments from a Senior Pastor in Oklahoma, City.

Another Senior Pastor said, “It seems like I’m running in circles. This doesn’t feel like first chair, it feels like when the music stops I don’t know what chair I’m supposed to sit in!

This is not uncommon.

So what are the primary responsibilities of a Senior Pastor?

There are certainly differences based on things like:

  • Your unique personality.
  • Your gifts and talents.
  • The community you are located in.

There are also 6 core responsibilities true for all, here they are:

Listen to God

You are chief intercessor. Your whole church prays, but you lead the way. There should be few in the church pray with more zeal and more consistently than you do.

You set the pace. It’s not that your prayers are more spiritual or God listens to you more, but there is something deeply sacred about the office of Senior Pastor. It’s not a power thing, but it matters who prays. It’s about calling.

You must hear God’s voice to know His heart and lead His people.

Shape the Culture

Is the culture of your church healthy or toxic? Is it positive, full of faith, and risk-taking, or is it inward, unclear and shifting?

Basically your culture describes who you are, what you value and how you get things done.

My good friend Sam Chand says that your culture is more powerful than your vision, programs, staff and resources. I believe he is right. If you would like a great resource, check out Sam’s book, Cracking Your Church’s Culture Code.

Communicate Biblical Truth

You engage supernatural power every time you speak the Word of God. This power is life giving and life changing.

Style of communication isn’t near as important as your level of preparation, spiritual passion, and connection with your people.

If you are a gifted communicator, lean into your craft with even more preparation! The same is true for those of you who aren’t as gifted, prepare all the more. If speaking isn’t your sweet spot, go shorter rather than longer. Wrap it up in twenty-five minutes. Your church will immediately think you just got better.

Cast Clear Vision

In order to lead the people forward, you must have vision. A clear sense of direction is needed to inspire momentum. Can you answer these questions?

  • Where are you going?
  • How will you get there?

You don’t need to have all the answers, but you need to know the next step.

Every church vision has its uniqueness, but at the core is evangelism – reaching people for Jesus.

Casting vision is not limited to the Sunday morning stage. In fact, it’s more often that you are casting vision one to one and in small groups of people. Vision leaks, so this process is repeated over and over again.

Develop the Leaders

Next to the favor of God, everything rises and falls on leadership. Like the pastor’s statement in the opening sentence of this post, you can’t do it all. You need more leaders to help you carry out the vision God has given.

What is your plan to develop leaders? If you don’t have one, let me suggest a solid, true, tested, and simple plan:

  1. Gather a group. Perhaps five to seven people. They may be leaders or potential leaders. They may be staff or volunteers or both.
  2. Pick a book. Select a great leadership book like, John Maxwell’s – Five Levels of Leadership. Meet once a month and discuss the book
  3. Ask two questions. What are you learning? How are you applying what you are learning? That’s it. Try it.

Connect within the Community

By now you may be thinking, I don’t have time for all this! It’s true, we never have enough time. That’s the purpose for this list. Stick to the priorities as best you can. Empower others to do the rest.

In this last one for example; connect in the community. This doesn’t have to be daily, or maybe not even weekly practice, but the power of your cumulative effort is incredibly productive.

Whether its personal evangelism or connecting with key leaders in your city- this helps keep a general awareness of what is going on outside your church. A few hours a month can get this done very well. The long term returns will be strong.

> Read more from Dan.

 

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ABOUT THE AUTHOR

Dan Reiland

Dan Reiland

Dr. Dan Reiland serves as Executive Pastor at 12Stone Church in Lawrenceville, Georgia. He previously partnered with John Maxwell for 20 years, first as Executive Pastor at Skyline Wesleyan Church in San Diego, then as Vice President of Leadership and Church Development at INJOY. He and Dr. Maxwell still enjoy partnering on a number of church related projects together. Dan is best known as a leader with a pastor's heart, but is often described as one of the nations most innovative church thinkers. His passion is developing leaders for the local church so that the Great Commission is advanced.

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COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 
comment_post_ID); ?> Amen!!
 
— Scott Michael Whitley
 

Clarity Process

Three effective ways to start moving toward clarity right now.

How Cultural Relevance Demands Church Response

Ministry in the local church has changed.

My reference isn’t to 150-200 years ago, church has changed dramatically in the last 25 years. Current culture has transformed so much that if we don’t change accordingly, we’ll lose credibility as spiritual leaders.

The gospel of Jesus Christ never changes. (John 3:1-21) However, our perspective, our leadership lens needs to change. We need to see things differently in order to reach people.

Here are five ways to see how culture has changed and how we might respond and lead our churches differently:

 

1) Options rule.

My wife Patti recently asked me to go to the grocery store to pick up some chips and salsa. I stood there absolutely paralyzed by the 17 choices of salsa! I had no idea what brand, what kind, or how hot! But this is the expectation. Options! Further, “New and Improved” is apparently essential.

People expect options today, and new and improved options tomorrow. They want multiple service times. They want your sermons online so when they can’t attend, they watch the service from their hotel, lake house or wherever. They want lots of choices for small groups, multiple ways to give financially, options for where to sit if their baby is crying, and they want it all to work.

The worthwhile challenge is to deliver options while remaining focused as a church. Since busyness kills the church, this means offering a very streamlined number of ministries and methods, but with several ways for people to engage each one.

2) Digital is now.

It’s not uncommon for a church to operate weeks, months, even years behind in terms of technology, current events, social media, and the arts.

Your congregation is accustomed to instantaneous access to what is happening live and real time around them. If we let Google beat us to the punch on everything, the world wins.

Our great challenge is to deliver unchanging biblical truth in a way that is fresh, current and speaks to their lives with a sense of immediate connection. The goal is to merge Holy Spirit redemption with high speed relevance.

3) Tradition is out.

People no longer attend church because it’s Sunday. Work, travel, kids sports and leisure trump church at the drop of a hat. You can call people uncommitted, but instead, I suggest that times have changed. Many of your most committed people attend 2-3 times a month and that takes effort on their part.

Our leadership challenge is to capture the hearts of people with worthwhile vision and meeting real needs that translate to changed lives, and not become frustrated by attendance patterns.

4) Green is Godly.

I’m not saying people are looking to see if your church recycles. (Although they might.) Green is bigger than that. It’s about the way you see the world, and how you view the future. As Christians we understand eternity and teach the good news of Jesus Christ. And we should! The unchurched want to know what we are doing to make a difference today. They want to know what are we doing about compassion, justice and the next generation.

Our challenge is to help connect the power of eternity with our practices today so the people see God at work in their daily lives.

5) Faith inspires.

Far more than our cool lights, awesome bands, and fantastic children’s ministry, people want to see if we believe.

In the 80’s you could fill a church with great preaching, in the 90’s you could do the same with amazing worship. Today, in a world that is confused, people are searching for what matters and want to find someone who cares. When genuine faith is backed by love, it provides hope. That inspires people, it helps them believe. They want to be part of that.

Deep down they know they don’t have the answers, but will no longer settle for a polished theological treatise covered in biblical brilliance. They want to know if we believe what we say enough to truly live it. They want to see faith in action. That is our wonderful challenge.

Are you up for the challenge?

> Read more from Dan.

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ABOUT THE AUTHOR

Dan Reiland

Dan Reiland

Dr. Dan Reiland serves as Executive Pastor at 12Stone Church in Lawrenceville, Georgia. He previously partnered with John Maxwell for 20 years, first as Executive Pastor at Skyline Wesleyan Church in San Diego, then as Vice President of Leadership and Church Development at INJOY. He and Dr. Maxwell still enjoy partnering on a number of church related projects together. Dan is best known as a leader with a pastor's heart, but is often described as one of the nations most innovative church thinkers. His passion is developing leaders for the local church so that the Great Commission is advanced.

See more articles by >

COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 
comment_post_ID); ?> Amen!!
 
— Scott Michael Whitley
 

Clarity Process

Three effective ways to start moving toward clarity right now.

3 Ways to Reduce Complexity at Your Church

We know that leading a church is complicated. But why? Shouldn’t it be easier?

I’ve been thinking about that, and it occurred to me that writing down why it’s so complex could provide insights that help us lead better.

Most churches are a combination of elder governed, staff led, and volunteer driven. That alone makes the complexity pretty obvious.

Who’s driving?

Your church probably has some type of governing board. They have leadership and decision-making authority. Then you have staff. Something between 1 and 200 or more on your team. Theyalso have leadership and decision-making authority. And the real goal is for those two groups to work together in such tightly aligned harmony that you empower dozens to hundreds to thousands (depending on the size of your church) of volunteers to serve and also lead.

What could go wrong with that?! 

Now we add to the mix a spiritual realm in which we find our real power (God) and a real enemy who would like to shut your church down. (Satan)

If that isn’t enough, our bottom line measurement is subjective rather than a purely numbers oriented goal. Yes, we count several things from attendance to offerings (and we should), but the real focus is spiritual transformation resulting in life change. That means you could draw a big crowd, but it’s nothing more than a crowd if lives are not being transformed.

Ok, that’s a clear and concise description of what we do is so complex.

So what can we do about it?

1) Keep it clean and simple.

Clutter, distraction and busyness are enemies of the local church. As church leaders, it’s very easy to get pulled in so many directions that it’s difficult to actually move forward. It’s a deceptive reality because all that we do is good, but that doesn’t mean we should be doing it.

What are the irreducible minimums of your church ministry? The point here is not about not  working less, it’s about being more productive. Nothing is more frustrating than to work hard, and yet accomplish little results. Focus is essential.

  • Is your mission crystal clear among the leaders?
  • Is your congregation clear on the purpose of your church?
  • What is in print that doesn’t need to be in print?

Current culture inundates us with “stuff”. Don’t add to the “noise” in your church, but communicate what is important. Is your list of ministries lean and effective?

What can you stop doing?

2) Strive for unity and purity among your leaders.

Focus and clarity are not possible unless the leaders are aligned. The board and staff must be of one mind and heart or leading your church becomes unnecessarily complex and difficult. If there is unresolved conflict on the board or among the staff your church may get stuck as a result.

I’m not remotely suggesting leaders must be perfect, but God does call us to holiness. But just as he who called you is holy, so be holy in all you do; for it is written:

“Be holy, because I am holy.”

I Peter 1:15-16

When our hearts and motives are pure, and we seek to serve for the benefit of God’s Kingdom, He is free to grant the power we need to see real life change in people’s lives. You are gifted and talented, and no doubt work hard, but that’s not enough. We all need God’s favor and power, or church is not only complex, it just doesn’t work.

For our struggle is not against flesh and blood, but against the rulers, against the authorities, against the powers of this dark world and against the spiritual forces of evil in the heavenly realms. Ephesians 6:12

May God grant the favor and power you need!

3) Practice MVS (Mutual Voluntary Submission).

You can make progress in the never ending challenge to keep things simple, clear and focused. You can also live with purity of heart and mind, but if you and your church are anything like me and my experience, humanity is pretty much a 24/7 thing to wrestle down.

Yup, we’re human. We have fears, insecurities and egos to contend with. It is necessary to practice Mutual Voluntary Submission (MVS) in order to see this beautiful thing called church actually work.

> Read more from Dan.

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ABOUT THE AUTHOR

Dan Reiland

Dan Reiland

Dr. Dan Reiland serves as Executive Pastor at 12Stone Church in Lawrenceville, Georgia. He previously partnered with John Maxwell for 20 years, first as Executive Pastor at Skyline Wesleyan Church in San Diego, then as Vice President of Leadership and Church Development at INJOY. He and Dr. Maxwell still enjoy partnering on a number of church related projects together. Dan is best known as a leader with a pastor's heart, but is often described as one of the nations most innovative church thinkers. His passion is developing leaders for the local church so that the Great Commission is advanced.

See more articles by >

COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 
comment_post_ID); ?> Amen!!
 
— Scott Michael Whitley
 

Clarity Process

Three effective ways to start moving toward clarity right now.

4 Questions That Can Prevent Your “Leadership Autopsy”

I didn’t see that coming.  Everything seemed fine at first, well, for awhile, then seemingly out of nowhere we were in conflict and in a few months he was off staff. It didn’t go well at all, it was like a death on staff!”

This is a familiar phone call from pastors, where they tell me about a staff breakdown that went bad. We all understand that not every staff situation works out perfectly no matter how hard we try; but to be blindsided and end in heartache is unnecessary.

The following is a 4-step “autopsy” of sorts to help dissect, analyze and learn how this happens, so you might prevent it before it occurs next time.

Were expectations clear?

A breakdown on staff (or relational breakdown of any kind) most often begins with unclear expectations. Unclear expectations turn into unmet expectations every time. Sometimes this is a result of a vague or sloppy job description. It can also result from a lack of accountability and measurement of accomplishment.

Whatever the cause, it’s important to fight for clear expectations up front. Keep them fresh. Review and agree upon them at least once a year. At 12Stone, we review expectations three times a year as part of our MAP process.

Was communication honest?

It’s a good thing to be kind and loving. However, when Godly virtues potentially erode candid communication, (because we lack honesty), it’s no longer truly kind and loving, and you may be headed for difficulty. It’s just like in marriage, or any relationship, when you are not completely truthful it’s impossible to know and agree on anything from expectations to overall goals and dreams. In the work environment, this includes whether or not performance is up to par.

Were you aligned and headed in the same direction?

(You can begin to see how these questions are connected and build on each other.)

I’ve had the privilege as a pastor to marry many young couples over the years. They always start off enthusiastic and headed in the same direction. Then inevitably “life hits” and depending on what they want from life, and how they mature through difficulties, two possibilities occur:

Either they become stronger and closer, or begin to head in different directions.

It’s always heartbreaking when the couple tells me they just want different things in life. This happens with church staff leaders and key volunteer leaders as well. Now, there is obviously a difference between a marriage and a staff relationship. Sometimes God moves a person to another church and that’s OK! I’m talking about the situations where the problem was unseen, filled with tension and didn’t end well. The point is that for a staff relationship to work, you must both always be headed in the same direction, and wanting the same things.

Was this person able to accomplish the job?

When expectations aren’t clear, communication isn’t honest, and you aren’t headed in the same direction, this will always affect performance. It’s important to ask these two questions:

  1. Can the person do the job?
  2. Will the person do the job?

“Can they” is about competence. “Will they” is about attitude. The person may be able to do the job, but that doesn’t mean they will. The person may be willing to do the job, but that doesn’t mean they can.

It’s impossible to answer those two questions unless you have clear expectations, good communication and you are headed in the same direction.

Ideally, you would want to invest in leadership development and equipping to help them succeed. But that effort is in vain if they are not headed in the same direction or more bluntly, don’t really want the job.

I’ve seen this happen countless times in many churches and inevitably relationships begin to deteriorate, and without attention, it ends poorly.

It’s impossible to cover all the possible variables and nuances in a single post, but the above 4 questions will help you keep an eye on your critically important paid (and volunteer) staff relationships and prevent the necessity of an “autopsy” (What went wrong?) conversation.

> Read more from Dan Reiland.

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ABOUT THE AUTHOR

Dan Reiland

Dan Reiland

Dr. Dan Reiland serves as Executive Pastor at 12Stone Church in Lawrenceville, Georgia. He previously partnered with John Maxwell for 20 years, first as Executive Pastor at Skyline Wesleyan Church in San Diego, then as Vice President of Leadership and Church Development at INJOY. He and Dr. Maxwell still enjoy partnering on a number of church related projects together. Dan is best known as a leader with a pastor's heart, but is often described as one of the nations most innovative church thinkers. His passion is developing leaders for the local church so that the Great Commission is advanced.

See more articles by >

COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 
comment_post_ID); ?> Amen!!
 
— Scott Michael Whitley
 

Clarity Process

Three effective ways to start moving toward clarity right now.