How to Build a Culture of Gratitude

When shaping a team culture, gratitude may not be the first trait you think of, but it is a vital component for having a healthy team. The way you lead can either build up or break down your team’s sense of gratitude. Most leaders are good at showing appreciation to their team for the work they do, but if you want to increase a spirit of gratitude, it will take more than a simple acknowledgement of a job well done.

Here are three practical things you can do to create a culture of gratitude:

  1. Thank them individually for their unique contribution. Over the next week, think about the unique contributions each one of your team members bring, then find an opportunity to share it with them. It may be a unique spirit they bring to the team because of their personality. It may be a certain talent they have that increases the overall effectiveness of the team. It may be a unique way they shape the team because of a consistently positive attitude they demonstrate. Discover something unique about each one and thank them for it. A well-crafted, sincere and specific thank you will be much more meaningful than a generic “great job.”
  2. Have team members encourage one another. Sometime over the next couple of weeks, use a staff meeting to have everyone go around and say something they appreciate about each individual in the room. By expressing their gratitude publicly, they will feel the weight of that personally. Some may even hear for the first time something positive everyone thinks about them that they were not aware of.
  3. Celebrate the wins. Your team has a mission statement, and you’re working hard toward a specific vision.  Sometimes leaders run so fast and so far ahead that we forget to stop and celebrate. Celebrating the wins and showing the team how their contributions have made a difference can go a long way in making them feel grateful to be a part of such a great team. Accomplishing results is a rewarding feeling, and taking a moment to stop and celebrate those accomplishments will foster a sense of gratitude in your team for the opportunity they have to serve the greater mission of your organization.

Creating a culture of gratitude will take some intentionality, but I promise that the payoff will be well worth the effort.

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ABOUT THE AUTHOR

Mac Lake

Mac Lake

Mac is a pioneering influence in the church planting movement. In 1997, he planted Carolina Forest Community Church (Myrtle Beach, South Carolina). In 2004, he began serving as Leadership Development Pastor at Seacoast Church (Charleston, South Carolina) where he served for over six years. In July 2010, Mac Lake joined with West Ridge Church to become the Visionary Architect for the LAUNCH Network. In 2015 Mac begin working with Will Mancini and Auxano to develop the Leadership Pipeline process. He joined Auxano full time in 2018. Mac and his wife, Cindy, live in Charleston, South Carolina and have three children, Brandon, Jordan and Brianna.

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— Abel Singbeh
 
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 

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How Not to Loathe the Culture You Are Leading

One of the dangers of a growing organization or ministry is the temptation to quickly bring people on to the team to meet the demands of the growth. Of course, there is nothing wrong with desiring to scale the team. As the organization grows, wise leaders expand the leadership base.

The temptation is to take shortcuts on ensuring those joining the team are deeply committed to the mission and values of the organization/ministry. The temptation is to settle, to quickly grab a person and put him or her in a role. When work is piling up, unread emails in the inbox are growing, and demands seem to be rising, the easy solution seems to be quickly putting someone in a role. But wise leaders know—likely they have learned—that putting the wrong person in a role is a short-term solution with adverse long-term implications.

Tony Hsieh (founder & CEO of Zappos) tells the story about his former company, LinkExchange, which was sold to Microsoft for 265 million. When the company was just getting started, Tony and his friends loved the culture. They worked together all the time, sometimes forgetting what day it was. As the company initially grew, they hired their friends, people who shared the same values and understood the culture of the team. But as they continued to grow, “they ran out of friends to hire.” In other words, people began to join the team who did not share the same values. And the culture quickly deteriorated, so much so that Tony said he no longer wanted to come to work at his own company. He now obsesses over cultural fit in his current role at Zappos, and rightly so. Over half of an employee’s annual evaluation is based on living their values, and he has said, “An employee can be a superstar in job performance, but if they don’t live up to core values, we will fire them just for that.”

While we often imagine that declining and crumbling organizations begin to fall apart because they have grown complacent, Jim Collins, in his book How the Mighty Fall, states that complacency is not the issue. Decline begins when the growth of an organization outpaces the organization’s ability to have the right people at the table.

Surely one aspect of “the right people” is a deep-seated commitment to the mission and values that drive the organization. As the organization grows, new people will be invited to join the team. If you move too quickly and fail to ensure the alignment of values, you may end up loathing the culture of the team you are leading.

How can you not loathe the culture you are leading? Do everything you can to ensure the people joining the team, at their very core, carry the DNA of the culture you envision.

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ABOUT THE AUTHOR

Eric Geiger

Eric Geiger

Eric Geiger is the Senior Pastor of Mariners Church in Irvine, California. Before moving to Southern California, Eric served as senior vice-president for LifeWay Christian. Eric received his doctorate in leadership and church ministry from Southern Seminary. Eric has authored or co-authored several books including the best selling church leadership book, Simple Church. Eric is married to Kaye, and they have two daughters: Eden and Evie. During his free time, Eric enjoys dating his wife, taking his daughters to the beach, and playing basketball.

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COMMENTS

What say you? Leave a comment!

Recent Comments
comment_post_ID); ?> Thank you for this information. I'm going to use this article to improve my work with the Lord.
 
— Abel Singbeh
 
comment_post_ID); ?> Thank you Ed for sharing your insights into the Church Growth Movement. I have my reservations with Church Growth models because it has done more damage than good in the Body of Christ. Over the years, western churches are more focused on results, formulas and processes with little or no emphasis on membership and church discipline. Pastors and vocational leaders are burnt out because they're overworked. I do believe that the Church Growth model is a catalyst to two destructive groups: The New Apostolic Reformation and the Emerging Church. Both groups overlap and have a very loose definition. They're both focus on contemporary worship, expansion of church brand (franchising), and mobilizing volunteering members as 'leaders' to grow their ministry. Little focus on biblical study, apologetics and genuine missional work with no agenda besides preaching of the gospel.
 
— Dave
 
comment_post_ID); ?> Thank you for sharing such a good article. It is a great lesson I learned from this article. I am one of the leaders in Emmanuel united church of Ethiopia (A denomination with more-than 780 local churches through out the country). I am preparing a presentation on succession planning for local church leaders. It will help me for preparation If you send me more resources and recommend me books to read on the topic. I hope we may collaborate in advancing leadership capacity of our church. God Bless You and Your Ministry.
 
— Argaw Alemu
 

Clarity Process

Three effective ways to start moving toward clarity right now.