- a note from the Vision Room Curator: During August we are focusing on Guest Experience in churches, but some of the most powerful learning for churches can occur by reading about customer service - all you have to do is substitute the word "Guest" every time you see "customer
Once you're clear on vision, it impacts every other initiative and area of ministry.
Learn more about additional integrated vision services. >
Read a note from Will Mancini welcoming you to the Vision Room and pointing some key features designed just for you.
What’s the difference between treating someone like a visitor, and treating someone like a Guest?
What it takes to meet, and exceed, the expectations of your Guests.
Great leaders know how to clear the obstacles and give their team the resources they need to succeed.
What could your organization do to make your Guest’s experience unexpectedly unique?
The five most important questions you will ever ask about your organization.
Are you welcoming Guests into a space that can become a story place?
While it can be difficult to look at the weekend through the eyes of a guest, it’s necessary.
If your teams aren’t people-people, your guests will know.
What are some warning signs that your life is drifting from the vision you are articulating?
Follow these six D’s if building a guest-centric culture is important to you.
4 lessons applicable to those leading hospitality teams and designing environments for guests.
What churches can do so that guests can have the best experience possible.
Guest engagement starts with team engagement.
5 characteristics for a guest-focused front line team.
Is your customer service a thing of beauty, like a stained glass window?
Your first impressions absolutely determine if the first time guest returns for a second time.
The first face of your church is in the parking lot.
How do you balance the summer drought of volunteers with the influx of guests?