Advance Your Vision

Start here to get clear about your future by using the Vision Framing process. As a result, you’ll be clear about your mission, values, strategy, measures and more.

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Advance Your Vision

Once you're clear on vision, it impacts every other initiative and area of ministry.
Learn more about additional integrated vision services. >

  • Welcome to the Vision Room

    Read a note from Will Mancini welcoming you to the Vision Room and pointing some key features designed just for you.

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  • 6 Actions for Calling First Time Guests

    Phone calls can be an important connection point with church guests.

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  • The Alignment Factor. Creating a Great Guest Culture

    Is everyone in your organization in alignment with the Guest experience vision?

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  • Excellent & Efficient: What the Church Can Learn from Chick-Fil-A

    Lessons in Guest Experience from the drive-through.

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  • Does Your Church Expect Guests, or Just Accommodate Visitors?

    When it comes to churches, more often than not we accommodate visitors rather than truly expect Guests.

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  • 7 Ways to Make Sure Your Guests Have the Best Experience Possible

    What churches can do so that guests can have the best experience possible.

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  • Don’t Put Your Guests First at Your Organization – Part 1

    Important ways to ensure that your organization is putting the Guest at the center of all it does.

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  • Welcome All Your Guests, But Focus on the One

    What if we asked the question, “Who am specifically serving today? Right now? In this moment?”

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  • 4 Simple Steps for Exponentially Better Guest Experience

    If guests are unable to intuitively navigate your facility, it indicates you’ve got a huge design problem on your hands.

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  • Create a Compelling Culture of Hospitality

    Creating a strong, compelling culture of hospitality requires intentionality and vision.

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  • 10 Questions You Need to Be Asking Your Team – About You

    What if the best next move for you was simply sitting down with your employee(s) and inviting feedback?

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  • Making Engagement Contagious

    Guest engagement starts with team engagement.

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  • Engage First Time Guests with One Simple Action

    Email is one of the easiest ways to initiate a connection with first-time guests to your church.

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  • 1 Key to Serving Your Guests Well

    One of the attributes of someone who delivers outstanding customer service is the ability to anticipate a customer’s needs.

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  • Develop Specific Training to Produce Engaged and Guest-Focused Leaders

    Training leaders to be Guest-focused has to be an inside-out proposition.

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  • Getting Ready for Fall: 7 Steps to Success

    How can you take advantage of the next few weeks in order to be prepared for the influx of guests coming this fall?

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  • The 10 Commandments of Welcoming Guests

    10 essentials to ensure a successful Guest experience transformation.

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  • Welcoming the Unchurched to Church

    The typical first-time unchurched guest wants anything BUT recognition.

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  • Make This Fall Your Most Welcoming Ever!

    Are you ready to welcome First Time Guests this fall?

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  • Lead Others Better by Leading Yourself Well

    Leaders must remember that the first priority of a leader is to lead yourself.

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Recent Comments
If someone wants entertainment they're going to the wrong place. Church is not a place for entertainment...or in my opinion a barrage of coffee and donuts. Why are churches today bringing the world INTO them? Then there's the thing with children...age appropriate??? These little guys can pick stuff up in service. Besides Jesus said Suffer little children, and forbid them not, to come unto me: for of such is the kingdom of heaven. Mt. 19:14.
 
— Laurie
 
I love the intentionality here as well as the challenge to look at the data. That's missing so many times. I would like to offer a contrarian's take. Church members and regular attenders have so many ways to get information: Announcements, bulletins, social channels, relationships, and email being among the options. But brand new people are likely going to check out the website and that's it. It might be wiser for churches with limited time and resources to focus their website almost exclusively to guests. This group of people isn't looking for a calendar of events but wants to know about regular programs. They probably aren't interested in watching all of the messages but instead may want to preview one of the services. For the times we need church members to go to websites (sign up for camp, join a group, etc), we're probably better off designing and promoting a specific page rather than cluttering up the homepage.
 
— Michael Lukaszewski (@mlukaszewski)
 
A great question! Unfortunately, the Church Unique Kit is no longer available in print form. We are working on revising it and updating it into an online experience, but that project is at least six months out. An alternative is to come to an upcoming certification class. There is one May 15-18 in Houston, and October 23-26 in Atlanta.
 
— VRcurator
 

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