3 Interview Guidelines for Finding the Best Next Hire for Your Church

Mistakes are most often made when hiring is based on surface characteristics like stage ability, resume experience or fashion sense, rather than on the foundation of church culture. Your values define your church’s culture. Therefore, values should form the basis of your staffing logic, whether the prospective leader is paid or unpaid. Well thought-through interview questions, based on values, could be the difference between a perfect match and the perfect storm.

The best values-based interview questions are those that do three things: 1) Hide the “right” response, 2) Reveal practice not thinking and 3) Mine for specifics. Let’s take a look at each technique and provide a simple illustration for each one.

#1 Hide the “Right” Response

Let’s imagine one of your church values is “Risk-Taking Faith.”

  • Ask…  If you knew that God would meet or exceed one goal you have right now, what would you ask for?
  • Not… What was the last faith risk you took?

Why? Because the natural tendency when being interviewed for a position you want is to frame the answer to what you think the interviewer wants to hear. Questions that state the value up front, don’t allow the candidate to reveal how the value is present – or not present – in their life and ministry.

#2 Reveal Culture in Practice, Not Thinking

Let’s imagine one of your church values is “Evangelistic Ethos.”

  • Ask… What do you know about your 5 closest neighbors (geographically) ?
  • Not… How important is evangelism to you?

Why? Because it is easy to talk about how things should be, and avoid talking about how things are. Questions that allow the potential staff member to speak to a value from experience not ideas, separate mere affinity from life application.

#3 Mine for Specifics, Not Answers

Let’s imagine one of your church values is “Doing Life Together.”

  • Ask… What was the last tough conversation a close friend had with you?
  • Not… Who are you doing life with?

Why? Because simple answers that are easily given leave little room for follow-up and become fairly useless in determining cultural alignment. Questions that generate responses with multiple follow-up possibilities (why don’t you have close friends? how did you respond to their criticism?) can produce a multi-dimensional understanding of the person in context of the church value at hand.

So remember, experience is important, but programs will change. Stage skills are huge, but presentation can be developed. Fashion is fleeting, but skinny jeans will eventually go out of style… we pray. When you hire by values, culture becomes the glue that holds your staff together.

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ABOUT THE AUTHOR

Bryan Rose

As Lead Navigator for Auxano, Bryan Rose has a strong bias toward merging strategy and creativity within the vision of the local church and has had a diversity of experience in just about every ministry discipline over the last 12 years. With his experience as a multi-site strategist and campus pastor at a 3500 member multi-campus church in the Houston Metro area, Bryan has a passion to see “launch clarity” define the unique Great Commission call of developing church plants and campus, while at the same time serving established churches as they seek to clarify their individual ministry calling. Bryan has demonstrated achievement as a strategic thinker with a unique ability to infuse creativity into the visioning process while bringing a group of people to a deep sense of personal ownership and passion.

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I love the intentionality here as well as the challenge to look at the data. That's missing so many times. I would like to offer a contrarian's take. Church members and regular attenders have so many ways to get information: Announcements, bulletins, social channels, relationships, and email being among the options. But brand new people are likely going to check out the website and that's it. It might be wiser for churches with limited time and resources to focus their website almost exclusively to guests. This group of people isn't looking for a calendar of events but wants to know about regular programs. They probably aren't interested in watching all of the messages but instead may want to preview one of the services. For the times we need church members to go to websites (sign up for camp, join a group, etc), we're probably better off designing and promoting a specific page rather than cluttering up the homepage.
 
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A great question! Unfortunately, the Church Unique Kit is no longer available in print form. We are working on revising it and updating it into an online experience, but that project is at least six months out. An alternative is to come to an upcoming certification class. There is one May 15-18 in Houston, and October 23-26 in Atlanta.
 
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