Brand Storytelling: The Danger of a Single Story

Novelist and storyteller Chimamanda Adichie, a native of eastern Nigeria, has learned firsthand how listening to only one story can lead to critical misunderstandings. She tells of how her U.S. professor felt that her portrayal of Africans in a novel wasn’t authentic, because they were well-fed and driving cars; and of her own guilt when on a visit to Mexico, she realized that her belief in the story of Mexicans sneaking across the border and fleecing the U.S. health-care system was far from accurate. Stories are powerful, but they can create untruths when they become the only story.

 

 

 

 

 

 

 

 

 

What brands can learn from this talk
Stories can and often will define a brand, for better or worse. While it is important for a brand to unearth its story platform—the story at the heart of the brand—and tell it in ways that inform and excite, hearing only one such story can cause misunderstanding—even if it’s a good story. Audiences hearing a single negative story can receive an even more destructive message.

If you believed the single story of energy drinks as a category, you’d believe that all brands are selling a glorified concoction of caffeine and sugar. But Red Bull has a vise-like grip on its brand story—about living life to the fullest—thus propelling them to social success and incredible brand affinity.

As a brand marketer, you must ensure that your audience hears a variety of relevant stories and forming ideas and opinions about those that come from the brand itself. That means you’ll have to not only create content but actively engage with audiences, particularly negative ones, to steer all conversations toward the truth.

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Jon Thomas

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What happens when u dont have a meeting place any more. And u was forced out because the buliding wasnt available any more.
 
— Debra
 
If someone wants entertainment they're going to the wrong place. Church is not a place for entertainment...or in my opinion a barrage of coffee and donuts. Why are churches today bringing the world INTO them? Then there's the thing with children...age appropriate??? These little guys can pick stuff up in service. Besides Jesus said Suffer little children, and forbid them not, to come unto me: for of such is the kingdom of heaven. Mt. 19:14.
 
— Laurie
 
I love the intentionality here as well as the challenge to look at the data. That's missing so many times. I would like to offer a contrarian's take. Church members and regular attenders have so many ways to get information: Announcements, bulletins, social channels, relationships, and email being among the options. But brand new people are likely going to check out the website and that's it. It might be wiser for churches with limited time and resources to focus their website almost exclusively to guests. This group of people isn't looking for a calendar of events but wants to know about regular programs. They probably aren't interested in watching all of the messages but instead may want to preview one of the services. For the times we need church members to go to websites (sign up for camp, join a group, etc), we're probably better off designing and promoting a specific page rather than cluttering up the homepage.
 
— Michael Lukaszewski (@mlukaszewski)
 

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