How to Systematically Improve Your Church’s Ministry to Volunteers

Leading volunteers is challenging. It can even seem impossible at times. And the truth is, if you’re trying to do it without a system, it will always seem impossible. The good news is that it’s possible to improve your ministry to volunteers without having to give up another night away from your family.

Here are four steps you can take to systematically improve your church’s ministry to volunteers in a way that increases engagement and multiplies the number of people willing to serve:

1.     Understand Your Existing Volunteer System

There are no universal solutions; there are only universal principles. Your system will be unique to your church because your church has different needs and resources. The first step in defining the system is determining your congregation’s status in how well you’re engaging volunteers. Once you have determined some of the needs present within your congregation, brainstorm a list of people who might be able to address them.

2. Outline Your Volunteer Engagement Strategy

After you have defined your church’s existing volunteer system, you’ll need to determine a plan for implementation and execution. Whether your church is large or small, finding a systematic way for implementing a strategy to enhance volunteer engagement will ensure your volunteers are serving in their areas of giftedness, receiving all they need to be growing, involved disciples of Jesus Christ.

3. Manage Through Online Tools

Many churches seek to implement processes without electronic tools because they fear technology will strip the heart out of the ministry. On the contrary, technology manages information and details to free you up for deeper relationships. It can help you track the status and involvement of every individual in your church. You can quickly identify those who are not serving, those who are serving in multiple positions, and those who are involved in leadership training. Online tools also allow you to communicate with individual volunteers or sub-groups. This becomes more and more important as your church grows.

4. Measure for Effectiveness

Though many people hyper-focus on data analysis, data truly is helpful in determining the effectiveness of every area of ministry, especially the development of volunteers. As attendance increases, the expectation is more people will become part of the volunteer pipeline. After implementing your new volunteer system, your church will begin to reap the benefits of a healthy culture of volunteers. Once this process is set in motion, however, you will need to consider ways to keep it in motion.

It’s time to take the guessing game out of improving the way our churches recruit, engage, and disciple volunteers. If you want to dive a little deeper into creating a systematic approach for your church’s volunteer plan and learn how to keep volunteers engaged, you can download our free eBook, “The Challenge of Leading Volunteers.”

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Steve Caton

Steve Caton

Steve Caton is part of the Leadership Team at Church Community Builder. He leverages a unique background in technology, fundraising and church leadership to help local churches decentralize their processes and equip their people to be disciple makers. Steve is a contributing author on a number of websites, including the Vision Room, ChurchTech Today, Innovate for Jesus and the popular Church Community Builder Blog. He also co-wrote the eBook “Getting Disciple Making Right”. While technology is what Steve does on a daily basis, impacting and influencing the local church is what really matters to him……as well as enjoying deep Colorado powder with his wife and two sons!

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Recent Comments
What happens when u dont have a meeting place any more. And u was forced out because the buliding wasnt available any more.
— Debra
If someone wants entertainment they're going to the wrong place. Church is not a place for entertainment...or in my opinion a barrage of coffee and donuts. Why are churches today bringing the world INTO them? Then there's the thing with children...age appropriate??? These little guys can pick stuff up in service. Besides Jesus said Suffer little children, and forbid them not, to come unto me: for of such is the kingdom of heaven. Mt. 19:14.
— Laurie
I love the intentionality here as well as the challenge to look at the data. That's missing so many times. I would like to offer a contrarian's take. Church members and regular attenders have so many ways to get information: Announcements, bulletins, social channels, relationships, and email being among the options. But brand new people are likely going to check out the website and that's it. It might be wiser for churches with limited time and resources to focus their website almost exclusively to guests. This group of people isn't looking for a calendar of events but wants to know about regular programs. They probably aren't interested in watching all of the messages but instead may want to preview one of the services. For the times we need church members to go to websites (sign up for camp, join a group, etc), we're probably better off designing and promoting a specific page rather than cluttering up the homepage.
— Michael Lukaszewski (@mlukaszewski)

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